Bug 52722 - Mobical sync failed: authorization failed
Summary: Mobical sync failed: authorization failed
Status: RESOLVED DUPLICATE of bug 52728
Alias: None
Product: SyncEvolution
Classification: Unclassified
Component: SyncEvolution (show other bugs)
Version: unspecified
Hardware: All All
: medium major
Assignee: SyncEvolution Community
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-10-13 19:34 UTC by SyncEvolution Community
Modified: 2012-08-03 12:59 UTC (History)
2 users (show)

See Also:
i915 platform:
i915 features:


Attachments

Description Patrick Ohly 2012-07-29 18:36:00 UTC


---- Reported by zhaojuan.guo@intel.com 2010-10-13 19:34:48 +0000 ----

BUILD IMAGE:meego-netbook-ia32-1.0.99.1.20101008.1
Package info:

syncevolution-1.0.99.7-4.4.i586
syncevolution-gtk-1.0.99.7-4.1.i586
syncevolution-evolution-1.0.99.7-4.4.i586

HARDWARE MODEL (on what HW this bug is uncovered):Netbook

BUG DETAILED DESCRIPTIONS
===========================================================
When I do two-way sync with Mobical service, it failed by following error:
Error reason is:[INFO] authorization failed, check username 'moblintest1' and password

I am sure the username and password could work in the past test. It should be the Mobical service, not syncevolution itself.

I also read https://bugs.meego.com/show_bug.cgi?id=6666, do not know if they are in same reason. 

EXACT STEPS LEADING TO PROBLEM:
(Explain in detail what you do (e.g. tap on OK) and what you see (e.g. message
Connection Failed appears))
===========================================================
1.From sync-ui, set up Mobical service
2.Fill in the correct username and password (not the webpage login password)
3.Do two-way sync.
4.Sync failed with "Failed to login.Could there be a problem with your username or password" on sync-ui.

EXPECTED OUTCOME:
===================
Successfully connect and then start syncing.

ACTUAL OUTCOME:
===================
Failed to connect.

USER IMPACT:
===================
User can not begin their sync without connect.

REPRODUCIBILITY:
(always, less than 1/10, 5/10, 9/10)
=====================================
always

EXTRA SOFTWARE INSTALLED:
============================

OTHER COMMENTS:
===================



---- Additional Comments From patrick.ohly@intel.com 2010-10-14 01:19:57 +0000 ----

(In reply to comment #0)
>> I am sure the username and password could work in the past test. It should be
> the Mobical service, not syncevolution itself.
> 
> I also read https://bugs.meego.com/show_bug.cgi?id=6666, do not know if they are in same reason.

I'm sure it is. Your old username/password became invalid for SyncML when Mobical changed their password scheme.

*** This bug has been marked as a duplicate of https://bugs.meego.com/show_bug.cgi?id=6666 ***



--- Bug imported by patrick.ohly@gmx.de 2012-07-29 20:36 UTC  ---

This bug was previously known as _bug_ 8436 at https://bugs.meego.com/show_bug.cgi?id=8436

This bug was marked DUPLICATE in the database it was moved from.
    Changing resolution to "INVALID"

Comment 1 Patrick Ohly 2012-08-03 12:59:54 UTC

*** This bug has been marked as a duplicate of bug 52728 ***


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