Bug 24118 - No video in video calls
Summary: No video in video calls
Status: RESOLVED WONTFIX
Alias: None
Product: Telepathy
Classification: Unclassified
Component: tp-farsight (show other bugs)
Version: unspecified
Hardware: Other All
: medium normal
Assignee: Olivier Crête
QA Contact: Telepathy bugs list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2009-09-23 08:31 UTC by Ken VanDine
Modified: 2013-09-26 00:33 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


Attachments
empathy log (75.82 KB, application/x-gzip)
2009-09-23 08:33 UTC, Ken VanDine
Details
gabble bug (114.56 KB, application/x-gzip)
2009-09-23 08:33 UTC, Ken VanDine
Details
Failed video with tedg (black screen) (75.02 KB, text/x-log)
2009-09-23 10:50 UTC, Ken VanDine
Details
gabble log for failed video with tedg (black screen) (68.83 KB, text/x-log)
2009-09-23 10:50 UTC, Ken VanDine
Details
kenvandine's side of the conversation with pitti (empathy) (397.49 KB, text/x-log)
2009-09-23 13:02 UTC, Ken VanDine
Details
kenvandine's side of the conversation with pitti (gabble) (62.82 KB, text/x-log)
2009-09-23 13:02 UTC, Ken VanDine
Details
pitti's side of the conversation with kenvandine (empathy) (106.67 KB, text/x-log)
2009-09-23 13:03 UTC, Ken VanDine
Details
pitti's side of the conversation with kenvandine (gabble) (80.94 KB, text/x-log)
2009-09-23 13:03 UTC, Ken VanDine
Details

Description Ken VanDine 2009-09-23 08:31:30 UTC
In karmic, we are having trouble with video calls.  After the telepathy-farsight update to 0.0.11-2 we are having more success, but currently when placing video calls we get just a black screen for the remote video.  The local video preview is displaying video and audio seems fine.  

telepathy-mission-control-5 5.3.1-1
telepathy-gabble 0.8.3-1
libtelepathy-farsight0 0.0.11-2
libgstfarsight0.10-0 0.0.15-1ubuntu1

I am attaching logs for both gabble and empathy, let me know if there is other specific information that would be useful.
Comment 1 Ken VanDine 2009-09-23 08:33:23 UTC
Created attachment 29804 [details]
empathy log
Comment 2 Ken VanDine 2009-09-23 08:33:39 UTC
Created attachment 29805 [details]
gabble bug
Comment 3 Guillaume Desmottes 2009-09-23 08:38:59 UTC
Error seems to be:

(empathy:14075): tp-fs-WARNING **: stream 2 0xa90ea08 (video) _tf_stream_bus_message: error (connection-failed (108)): Could not establish connection : Could not establish connection on the RTP component
tp-fs-Message: tf_stream_error: stream error errorno=3 error=Could not establish connection
Comment 4 Ken VanDine 2009-09-23 10:50:08 UTC
Created attachment 29806 [details]
Failed video with tedg (black screen)
Comment 5 Ken VanDine 2009-09-23 10:50:28 UTC
Created attachment 29807 [details]
gabble log for failed video with tedg (black screen)
Comment 6 Ken VanDine 2009-09-23 10:55:48 UTC
Launchpad bug for tracking this in ubuntu is https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/434878
Comment 7 Ken VanDine 2009-09-23 13:02:14 UTC
Created attachment 29811 [details]
kenvandine's side of the conversation with pitti (empathy)
Comment 8 Ken VanDine 2009-09-23 13:02:37 UTC
Created attachment 29812 [details]
kenvandine's side of the conversation with pitti (gabble)
Comment 9 Ken VanDine 2009-09-23 13:03:10 UTC
Created attachment 29813 [details]
pitti's side of the conversation with kenvandine (empathy)
Comment 10 Ken VanDine 2009-09-23 13:03:31 UTC
Created attachment 29814 [details]
pitti's side of the conversation with kenvandine (gabble)
Comment 11 Ken VanDine 2009-10-01 08:51:25 UTC
I am starting to suspect this isn't really a bug in telepathy, but in using google hosted domains for jabber.

I did a test jabber.org to jabber.org account and it worked very well.  It seems to work fine too testing with overriding the server for the google hosted account.

Is there any indication in those logs that this could be a problem negotiating the connection and SRV records?
Comment 12 Olivier Crête 2011-04-07 11:06:43 UTC
It's using google's relay server, but iut shoudl work.

Can you do a log while running empathy with NICE_DEBUG=all (or empathy-av if you're using 2.32)
Comment 13 Olivier Crête 2013-09-26 00:33:02 UTC
This is all old code.. I'm sure new versions have new bugs.


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