Bug 24877 - Messages are getting lost
Summary: Messages are getting lost
Status: RESOLVED FIXED
Alias: None
Product: Telepathy
Classification: Unclassified
Component: butterfly (show other bugs)
Version: unspecified
Hardware: Other All
: high major
Assignee: Telepathy bugs list
QA Contact: Telepathy bugs list
URL:
Whiteboard:
Keywords:
: 24736 (view as bug list)
Depends on:
Blocks:
 
Reported: 2009-11-03 07:02 UTC by Marcel de Vries
Modified: 2010-03-12 17:56 UTC (History)
2 users (show)

See Also:
i915 platform:
i915 features:


Attachments
butterfly.log (6.55 KB, text/x-log)
2009-11-03 07:02 UTC, Marcel de Vries
Details
Screenshot conversation (28.98 KB, image/png)
2009-11-03 07:03 UTC, Marcel de Vries
Details

Description Marcel de Vries 2009-11-03 07:02:29 UTC
Created attachment 30941 [details]
butterfly.log

When talking to msn contact for some reason messages are lost. I've attached a .log and a screenshot to 'prove' this problem. As you can see I've send the text 'test 1' until 'test 7' to myself via an old msn adress. The conversation window only received 'test 1' until 'test 4'.

This really should be fixed as soon as possible, because this isn't desirable
at all.

BTW, I was directed here from the empathy bug tracker.
Comment 1 Marcel de Vries 2009-11-03 07:03:18 UTC
Created attachment 30942 [details]
Screenshot conversation
Comment 2 Marcel de Vries 2009-11-03 07:05:03 UTC
Almost forgot, I'm running telepathy-butterfly-0.5.2 on Ubuntu 9.10.
Comment 3 Michael Monreal 2010-01-27 07:03:26 UTC
I have used butterfly for some month starting with the release of Fedora 12 but had to change back to emesene because butterfly+empathy seems to be *very* unreliable.

I am not sure if my problem is the same as Marcel's but I have noticed the following:

• sometimes butterfly shows MSN contacts as online who are no longer online
• sometimes MSN contacts see you, but their messages don't reach you
• sometimes you see an MSN contacts, but your messages don't reach them

Maybe this is also related to https://bugs.freedesktop.org/show_bug.cgi?id=24736 ?
Comment 4 Jonny Lamb 2010-03-08 03:38:11 UTC
*** Bug 24736 has been marked as a duplicate of this bug. ***
Comment 5 Jonny Lamb 2010-03-08 03:59:10 UTC
Looking at your log, the problem is clearly that the switchboard is closing in
between messages 4 and 5.

Olivier Le Thanh Duong wrote a patch for butterfly which should notice new
switchboards and attach them to existing conversations. Can you try it out
please?

First, close Empathy and wait for ~5 seconds, and then:

$ git clone git://git.collabora.co.uk/git/user/olethanh/telepathy-butterfly.git
$ cd telepathy-butterfly
$ git checkout fix_attach_conversation
$ BUTTERFLY_PERSIST=1 ./telepathy-butterfly

Your logs were useful. Logs if it works or doesn't work would be useful.

Thanks.
Comment 6 Jonny Lamb 2010-03-12 17:56:15 UTC
We've fixed multiple problems with losing messages recently.

Please re-open this bug with logs if you're still seeing this bug with the most recent releases of butterfly and papyon.


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