Bug 53530 - Write error on PDF opened by acroread - nuisance
Summary: Write error on PDF opened by acroread - nuisance
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version: 3.6.0.4 release
Hardware: x86-64 (AMD64) Windows (All)
: medium enhancement
Assignee: Not Assigned
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Reported: 2012-08-15 07:16 UTC by dirkwilmer
Modified: 2014-11-30 11:38 UTC (History)
1 user (show)

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i915 platform:
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Attachments

Description dirkwilmer 2012-08-15 07:16:48 UTC
Any time I try to perform PDF export on a PDF file already openend in Acroread on Windows 7, I am getting a write error (twice) due to access limitations, then a general I/O error. While this is basically OK, it still is a nuisance: all error messages require clicking OK, then I have to close the PDF in acroread (OK, I could have done it before...), then initiate the entire process again.

Suggestion: Would it not be nice if the procedure behaves like others in Win7: if such a condition occurs, a Window pops us, saying that we cannot write on the open file, then asking us to close the file and offer the possibility to repeat the write attempt?

I would love it if it behaved that way...
Comment 1 A (Andy) 2012-12-26 12:11:56 UTC
reproducible with LO 3.6.4.3. (Win7 Home, 64bit)

Of course, this is a mistake by the user, but you really get the error message "Error saving the document xyz: Access to C:\...\xyz.pdf was denied." twice and afterwards in addition an error message "Error saving the document xyz: General Error. General input/output error.".
This is not logical and seems not like a feedback from a sophisticated and technically matured software.
Of course, the user has with the first error message the possibility to close the opened PDF-document and then after pressing OK of the error dialogue the pdf will be saved correctly.  But this "option" is not mentioned in the dialogue.
Therefore, I would agree with the suggestion from the bug reporter.  This dialogue could be improved and enhanced.
Comment 2 Carlo Strata 2014-11-30 11:38:49 UTC
Reproducible also on my current work environment:
- Microsoft Windows 8.1, 64 bit, Ita gui, daily full updated;
- LibreOffice 4.3.5.1, win32, Ita gui and local help;
- Adobe Acrobat Reader XI, 11.0.09, win32.

I think it is a pity. The fix will save a lot of time on long documents that mean long time pdf exports.

Have a nice day,

Carlo


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