Bug 60557 - EDITING - Insert-Envelope dialog's Printer tab - Envelope orientation icons seem to be incorrect (Canon printer)
Summary: EDITING - Insert-Envelope dialog's Printer tab - Envelope orientation icons s...
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-02-09 19:56 UTC by rj_libreoffice
Modified: 2014-11-06 20:43 UTC (History)
4 users (show)

See Also:
i915 platform:
i915 features:


Attachments
Unedited and Edited .jpgs of the Insert-Envelope dialog's Printer tab (136.13 KB, image/jpeg)
2013-02-09 19:56 UTC, rj_libreoffice
Details
Unedited .jpg of the Insert-Envelope dialog's Printer tab (132.43 KB, image/jpeg)
2013-02-09 19:59 UTC, rj_libreoffice
Details
Edited .jpg of the Insert-Envelope dialog's Printer tab (136.13 KB, image/jpeg)
2013-02-09 20:00 UTC, rj_libreoffice
Details
Sample Small Envelope (9.63 KB, application/vnd.oasis.opendocument.text)
2013-02-14 20:58 UTC, rj_libreoffice
Details
.jpg of Envelope printed using Sample Small Envelope.odt (12.16 KB, image/jpeg)
2013-02-15 19:23 UTC, rj_libreoffice
Details

Description rj_libreoffice 2013-02-09 19:56:46 UTC
Created attachment 74502 [details]
Unedited and Edited .jpgs of the Insert-Envelope dialog's Printer tab

Select Insert->Envelope from Writer's main menu.
Go the the dialog's Printer tab.

Note that on that tab, the 4th thru 6th Envelope orientation icons seem to be incorrect; each of them needs to be flipped horizontally.

To show you what I mean, I have attached 2 documents:
1. Envelope Orientation - Unedited.jpg	Shows this dialogs's Printer tab, as it is.
2. Envelope Orienation - Edited.jpq	Shows this dialog's Printer tab, as it is, except with flipped versions of the 4th through 6th icons shown to the right of the unmodified set of 6 icons.
Comment 1 rj_libreoffice 2013-02-09 19:59:33 UTC
Created attachment 74503 [details]
Unedited .jpg of the Insert-Envelope dialog's Printer tab
Comment 2 rj_libreoffice 2013-02-09 20:00:25 UTC
Created attachment 74504 [details]
Edited .jpg of the Insert-Envelope dialog's Printer tab
Comment 3 bfoman 2013-02-11 10:45:06 UTC
Edited Summary.
Comment 4 rj_libreoffice 2013-02-14 20:58:58 UTC
Created attachment 74844 [details]
Sample Small Envelope

Here is a sample small envelope, which does NOT print properly in LibreOffice Writer.
(Note that if I use Lotus Symphony to create a similar one, I can print that OK from within Lotus Symphony.)
(Also note that Commercial #10 envelopes do print properly in LibreOffice.)
Comment 5 rj_libreoffice 2013-02-14 21:03:47 UTC
Here are the steps I used to create the sample small envelope document:

Open LibreOffice Writer
Menu: Format->Page
		Format: 6-3/4" (Personal) Envelope	{6.50" x 3.63"}
		Orientation: Landscape
		Paper tray: Rear Tray
		Margins: 0.25", 0.25", 0.25", 0.25"
	<OK>

Menu: Insert->Envelope
		Addressee: "Addressee"
		Sender: "Sender"
	<Printer> tab
		Select 4th icon
		Print from top
		Current printer: Canon MX860 series Printer

Needed to redo Format->Page

Needed to move Sender and Addressee text boxes into position

File->Printer Settings:
	Page size: Custom: 6.50" x 3.63
	Orientation: Landscape
	Media Type: Envelope
	Paper Source: Rear Tray
	
Needed to reset Orientation in Print dialog
Comment 6 rj_libreoffice 2013-02-15 19:23:43 UTC
Created attachment 74903 [details]
.jpg of Envelope printed using Sample Small Envelope.odt
Comment 7 sophie 2014-08-07 12:20:56 UTC
Hi, so the problem is with the icon orientations or printing? Which version of LibreOffice are you using? Thanks - Sophie
Comment 8 rj_libreoffice 2014-08-25 22:41:38 UTC
(In reply to comment #7)
> Hi, so the problem is with the icon orientations or printing? Which version
> of LibreOffice are you using? Thanks - Sophie

Sophie,

There appears to be a problem with the printing.

I found a workaround.

If I do:
     Insert->Envelope icon #1.
     Format->Page 6-3/4 Envelope (6.5" x 3.63")
Comment 9 rj_libreoffice 2014-08-25 22:48:38 UTC
(In reply to comment #7)
> Hi, so the problem is with the icon orientations or printing? Which version
> of LibreOffice are you using? Thanks - Sophie

Sophie,

There appears to be a problem with the printing.

I found a workaround, though.

If I do:
     Insert->Envelope: Icon #1.
     Format->Page: 6-3/4 Envelope (6.5" x 3.63"), Landscape
     Print->Printer Setup: 6.5" x 3.63"), Portrait, Rotate 180 degrees
     Insert the envelope with the top of the envelope facing the front of the printer.
     (Instead of with the top of the envelope facing the left of the printer, as with a standard size envelope.)

Then this prints OK.

Specifying "Landscape" for Format->Page, but "Portrait" for Printer Setup seems rather odd.

Maybe it's something unique to our printer (a Canon PIXMA MX860).
Comment 10 tommy27 2014-10-27 19:59:32 UTC
@rj
is the bug still reproducible with LibO 4.3.2.2?
are you still using that Canon printer? have you ever tried a different printer?
Comment 11 rj_libreoffice 2014-11-06 20:04:57 UTC
(In reply to tommy27 from comment #10)
> @rj
> is the bug still reproducible with LibO 4.3.2.2?
> are you still using that Canon printer? have you ever tried a different
> printer?

Yes, it's still reproducible with LO 4.3.2.2.

The Canon's the only printer I tried it with.

I tried opening the file in Microsoft Office Starter 2010 (comes free with Windows 7 Home edition, 64-bit), and it gives an error saying that the file is corrupt.

However, I am then able (from within MS Office Starter 2010) to save the .odt file as a .docx file and then (from within MS Office Starter 2010) print the envelope fine.
Comment 12 rj_libreoffice 2014-11-06 20:19:14 UTC
(In reply to rj_libreoffice from comment #11)
> (In reply to tommy27 from comment #10)
> > @rj
> > is the bug still reproducible with LibO 4.3.2.2?
> > are you still using that Canon printer? have you ever tried a different
> > printer?
> 
> Yes, it's still reproducible with LO 4.3.2.2.
> 
> The Canon's the only printer I tried it with.
> 
> I tried opening the file in Microsoft Office Starter 2010 (comes free with
> Windows 7 Home edition, 64-bit), and it gives an error saying that the file
> is corrupt.
> 
> However, I am then able to save the
> .odt file as a .docx file and then (from within MS Office Starter 2010)
> print the envelope fine.

I should have said:

However, (from within MS Office Starter 2010) I am able to:
1. Recover the .odt file, and then
2. Either:
 A. Print the envelope fine from the recovered.odt file.
 B. Save the recovered .odt file as a .docx file and print the envelope fine from this .odt file.

So, since MS Word Starter 2010 can print the envelope fine from within either the recovered .odt file OR the .docx file created from it,
it would seem that the problem is with LO's printing rather than with the 
formatting or the printer driver.




Since this recovered file
Comment 13 rj_libreoffice 2014-11-06 20:32:45 UTC
(In reply to rj_libreoffice from comment #12)
> (In reply to rj_libreoffice from comment #11)
> > (In reply to tommy27 from comment #10)
> > > @rj
> > > is the bug still reproducible with LibO 4.3.2.2?
> > > are you still using that Canon printer? have you ever tried a different
> > > printer?
> > 
> > Yes, it's still reproducible with LO 4.3.2.2.
> > 
> > The Canon's the only printer I tried it with.
> > 
> > I tried opening the file in Microsoft Office Starter 2010 (comes free with
> > Windows 7 Home edition, 64-bit), and it gives an error saying that the file
> > is corrupt.
> > 
> > However, I am then able to save the
> > .odt file as a .docx file and then (from within MS Office Starter 2010)
> > print the envelope fine.
> 
> I should have said:
> 
> However, (from within MS Office Starter 2010) I am able to:
> 1. Recover the .odt file, and then
> 2. Either:
>  A. Print the envelope fine from the recovered.odt file.
>  B. Save the recovered .odt file as a .docx file and print the envelope fine
> from this .odt file.
> 
> So, since MS Word Starter 2010 can print the envelope fine from within
> either the recovered .odt file OR the .docx file created from it,
> it would seem that the problem is with LO's printing rather than with the 
> formatting or the printer driver.
> 
> 
> 

LO 3.3.3.2 doesn't work either.


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