Created attachment 83807 [details] error message Problem description: When a file is saved on a network drive and you want to open it again short time after it's saved, you get a message "File is locked by unknown user". you can open it as copy or write protected or cancel After like 30 seconde or a minute the write protection is removed and u can work with it again. Steps to reproduce: 1. open a file on a network drive 2. save and close 3. reopen the same file Current behavior: file locked message Expected behavior: opening the file without writeprotection Operating System: Windows 7 Version: 4.1.0.4 release Last worked in: 4.0.0.3 release
Reproducible under Windows 7 with LO 4.1.1.1. @Mark.Rodehorst: Unlike what you said, you don't need to save the document before reopening, just open-close-open. Can you confirm that?
Changing 'Component' field, since it affects other LO modules too (tried with Writer & Impress).
yes, i can edit something and close the file with saving then. Same behaviour - file is locked. if i reopen it as a copy i can overwrite the original file with the copy without any problems.
What kind of network drive is it? A Windows server, normal Windows (what version?), Linux, something else like a NAS, or something even more exotic like a WebDAV server mapped as a drive letter or whatnot?
Also the type of document might affect the behaviour, so what is it? .odt, .doc, .xlsx, etc?
@Tor Lillqvist: My confirmation (comment 1) is about OpenDocument files. The share is a simple share on Windows 7 client.
I am also receiving this issue. I have a network drive shared (D-Link DNS-323 NAS device shared with SMB protocol) and Windows clients have had trouble . I can confirm this with the 4.1.1.1 build on Windows 7. Downgrading to 4.0.5 fixed the problem for me, for now. I made some notes here: https://bugs.freedesktop.org/show_bug.cgi?id=66518 Mounting with cifs on Linux seems to not raise the same issue for me.
(In reply to comment #5) > Also the type of document might affect the behaviour, so what is it? .odt, > .doc, .xlsx, etc? The formats we've seen are ods and odt.
Hello! In 4.0.5 and 4.1.1 release there is the same behaviour on 64bit and 32bit, Win 77 Home and Professional machines: If I open a file from a network drive, make modifications and click save then the file is not saved with mess: Error saving the document XXXX.ods: Access to P:\_Documente personale\Membrii familiei\copiii 2.ods was denied that there are no sufficient rights. The same behaviour is with quick start on and off. For me this is a showstopper, as I cannot use anymore neither 4.0.5 nor 4.1.1. Reverting back to 4.0.4 where this did not happen.
https://bugs.freedesktop.org/show_bug.cgi?id=68082 is a similar bug, but not the same!
I also switched down to 4.0.4 because of same/similar issues with 4.0.5. (In reply to comment #9) > Hello! > > In 4.0.5 and 4.1.1 release there is the same behaviour on 64bit and 32bit, > Win 77 Home and Professional machines: > > If I open a file from a network drive, make modifications and click save > then the file is not saved with mess: Error saving the document XXXX.ods: > Access to P:\_Documente personale\Membrii familiei\copiii 2.ods was denied > that there are no sufficient rights. > > The same behaviour is with quick start on and off. > > For me this is a showstopper, as I cannot use anymore neither 4.0.5 nor > 4.1.1. Reverting back to 4.0.4 where this did not happen.
Tested with 4.1.2.3 on Win 7 64bit. The problem still remains for some ods files. However, when I copied the data from the "broken" file to a new file (only numbers and formulas) and I redid the formatting by hand, the file could be saved on the network, so there is hope that something is better, but not yet reliable. On the local drives I could work without any problems. For the network scenario I tried with antivirus on/off but could not save. Apache 4.0.1 worked without problems! on the same files... Too bad it has not yet the functionality of LibreOffice.
I can add a bit of information: LibO 4.1.2.3 Win 7 Pro 64 bit client Samba 3.6.3 server Only odt and ods files get the "Document is locked for editing by Unknown User"; odb, csv, xls and doc don't (these are all set up to open in LibO on my computer) Looking at the output from smbstatus directly after opening an odt/ods file from the network shows it to be read only: 8931 10000 DENY_WRITE 0x20089 RDONLY NONE /home/users/davidm systems.odt Fri Oct 18 12:53:43 2013 but this read only status disappears after ~5 seconds. Once it has gone, I can use the "Edit File" button in LibO to get RW access to the file, after which the smbstatus line is the more "normal": 8931 10000 DENY_WRITE 0x2019f RDWR NONE /home/users/davidm systems.odt Fri Oct 18 12:55:04 2013
I think that we can safely close this bug as a dup of Bug 67534. The fact that the latter was a performance issue, explains why the file unlocks after some time. *** This bug has been marked as a duplicate of bug 67534 ***
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