Bug 82307 - FILEOPEN: Problem with open big master document
Summary: FILEOPEN: Problem with open big master document
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version: 4.3.0.4 release
Hardware: x86-64 (AMD64) Windows (All)
: medium critical
Assignee: Not Assigned
QA Contact:
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2014-08-07 19:15 UTC by frantav
Modified: 2014-12-21 17:21 UTC (History)
4 users (show)

See Also:
i915 platform:
i915 features:


Attachments
Correct master document (131.47 KB, application/vnd.oasis.opendocument.text-master)
2014-08-11 17:12 UTC, frantav
Details

Description frantav 2014-08-07 19:15:37 UTC
Problem description: 
I have a problem to open the document. Therá are error usually "bad allocation".

Steps to reproduce:
1. Can you try open "VyvodMasterAll_DPP – test.odm" (https://drive.google.com/file/d/0Bw84_xOAJQmNQ2tLR1FDckQ2SGc/edit?usp=sharing)


František Vilim
frantav@atlas.cz
              
Operating System: Windows 7
Version: 4.3.0.4 release
Comment 1 Jacques Guilleron 2014-08-07 23:25:43 UTC
Hello frantav,

There's two .lock files in your zip file. They begin by ".~lock."
Something has closed your application and leave those files.
These two files deleted, opening is easy.
Is it the main issue?

regards,

Jacques
Comment 2 Jacques Guilleron 2014-08-07 23:38:14 UTC
I meant in my previous comment I opened easily and without issue, after updating links :
"VyvodMasterAll_DPP – test.odm".

Jacques
Comment 3 frantav 2014-08-11 17:12:26 UTC
Created attachment 104451 [details]
Correct master document

I'm sorry. but I had error in the master document. The problem still persists.
Comment 4 frantav 2014-08-14 18:18:55 UTC
When I try open master dokument (attachment 104451 [details]), error is "osl::Thread:: create failed".
Comment 5 Jacques Guilleron 2014-08-15 10:44:33 UTC
Tried again and allways no error.
Did you try a new user profile? 
https://wiki.documentfoundation.org/UserProfile
Which was your last working version?

Jacques
Comment 6 frantav 2014-08-15 14:10:46 UTC
Verze: 4.3.0.4
ID sestavení: 62ad5818884a2fc2e5780dd45466868d41009ec0

1. I have created new user profil.

2. The first attempt open master document (new folder https://drive.google.com/file/d/0Bw84_xOAJQmNNFQ4ZTNUQVo1Qzg/edit?usp=sharing) :  Error: bad allocation

3. 5.The second attempt: Error: bad allocation


regards

František Vilim :-(
Comment 7 Beluga 2014-11-16 10:14:22 UTC
(In reply to frantav from comment #3)
> Created attachment 104451 [details]
> Correct master document
> 
> I'm sorry. but I had error in the master document. The problem still
> persists.

No problem for me.

Win 7 64-bit Version: 4.4.0.0.alpha2+
Build ID: b021b5983c62e266b82d9f0c5c6d8d8900553827
TinderBox: Win-x86@39, Branch:master, Time: 2014-11-12_01:10:08
Comment 8 raal 2014-12-10 12:58:48 UTC
I can open document without problem (attachment 104451 [details]). LO 4.3.4.1, win7. Please with newer version of LO. Setting as NEEDINFO, set as UNCONFIRMED again if you still observe the bug in new version. Thank you
Comment 9 frantav 2014-12-14 18:34:58 UTC
I try it on:
Windows 8.1 64bit
Intel Core i5-4590 @ 3.3GHz
16GB RAM

Result: Message: "Bad allocation"

I canť install 64 bit version libreoffice. Do you support 64 bit version of libreoffice?
Comment 10 Robinson Tryon (qubit) 2014-12-21 17:21:05 UTC
(In reply to frantav from comment #9)
> Windows 8.1 64bit
> ... 
> Result: Message: "Bad allocation"

LibreOffice 4.3.5 was just released -- could you please download that and try again?
https://www.libreoffice.org/download/

> 
> I canť install 64 bit version libreoffice. Do you support 64 bit version of
> libreoffice?

Not yet. We only have 64bit builds of LibreOffice for OS X and GNU+Linux, but I believe that there's interest in making 64bit builds available for Windows.

Status -> NEEDINFO

(Please change the status back to UNCONFIRMED after you've tested with v4.3.5 or later. Thanks!)


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