Bug 87017 - can't print to file
Summary: can't print to file
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version: 4.4.0.0.beta1
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-12-04 23:23 UTC by Tim Lloyd
Modified: 2015-01-22 09:32 UTC (History)
3 users (show)

See Also:
i915 platform:
i915 features:


Attachments
locks up when print page 5 to file (969.60 KB, application/vnd.oasis.opendocument.text)
2014-12-04 23:23 UTC, Tim Lloyd
Details

Description Tim Lloyd 2014-12-04 23:23:20 UTC
Created attachment 110472 [details]
locks up when print page 5 to file

I have a file with a couple of graphics (attached)

Ultimately I want to grab the pics and use GIMP to store them as jpegs. First I try to print (to file) the page containing the graphic (page 5).

I select print
print to file
select the relevant page
specify a file name in my Downloads folder
writer locks up after I hit save

Operating system Fedora 21

Version: 4.4.0.0.beta1
Build ID: 9af3d21234aa89dac653c0bd76648188cdeb683e
Locale: en_AU

However if I head over to 4.3 the above procedure works fine

Version: 4.3.3.2
Build ID: 9bb7eadab57b6755b1265afa86e04bf45fbfc644

Is there a later revision of 4.4 I can try?

Cheers
Comment 1 Tim Lloyd 2014-12-04 23:26:40 UTC
as usual I get garbage when I try and view the attachment. Is this just me or can someone advise details to attach an odt file.

Cheers
Comment 2 Maxim Monastirsky 2014-12-04 23:41:07 UTC
Hi Tim,

(In reply to Tim Lloyd from comment #1)
> as usual I get garbage when I try and view the attachment. Is this just me
> or can someone advise details to attach an odt file.
Yes, it's a known flaw of the current bugzilla instance. You can correct it by clicking on the "Details" link next to the attachment entry, and then on "edit details", and fix the MIME type. I'll do it this time.
Comment 3 tommy27 2014-12-06 13:45:04 UTC
works fine under Win81x64 using 4.5.0.0.alpha0+
Build ID: f20043a0805c3a75eb4024ed59f45291aea93ac0
TinderBox: Win-x86@39, Branch:master, Time: 2014-12-03_01:16:50
Locale: it_IT
Comment 4 R.Yu. 2014-12-06 19:28:06 UTC
My LibreOffice 4.4.0 beta 1 installation doesn't locks but anyway I could not see any .ps file in output.
Comment 5 Tim Lloyd 2014-12-06 22:07:35 UTC
Maybe linux only. I get the same problem with 4.5

Version: 4.5.0.0.alpha0+
Build ID: ebfec3517d001f8aa8baaabde7c4af6b01347b95
TinderBox: Linux-rpm_deb-x86_64@46-TDF, Branch:master, Time: 2014-12-06_00:52:12
Locale: en_AU
Comment 6 Robinson Tryon (qubit) 2014-12-09 03:00:43 UTC
(In reply to Tim Lloyd from comment #0)

Repro steps:
> I select print
> print to file
> select the relevant page  (page 5)

File -> Print (opens dialog)

Under 'General' tab, set Pages to 5
Under 'Options' tab, check the box for 'Print to file'

Then click the button 'Print to file'.

> specify a file name in my Downloads folder
> writer locks up after I hit save

NOREPRO with LO 4.4.0.0.beta2 + Ubuntu 14.04 

It's always possible there's corruption in the UserProfile:
https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile
Comment 7 Tim Lloyd 2014-12-10 00:12:11 UTC
Hi,

I installed 4.4beta2 and deleted my profile

The problem persists
Comment 8 tommy27 2014-12-10 05:02:51 UTC
bad to hear that Tim.
any chance you can try to reproduce the bug on a different computer?
Comment 9 Tim Lloyd 2014-12-10 20:52:47 UTC
I jumped onto another PC running Fedora 20 which I seldom use this has 4.2.4.1. Print to file - no problem

So I installed 4.4.0.0 beta2 and I can recreate the problem.

Version: 4.4.0.0.beta2
Build ID: be92f32b8f21603a6b7a75dd645f7475bdee519d
Locale: en_AU

When I get time later today I will set up a VM running linux mint and see whether the problem persists
Comment 10 Tim Lloyd 2014-12-14 07:18:07 UTC
Hi, I set up a VM using Linux Mint 17 and LO 4.4.0.0 beta2 with the same problem.

So that is 2 separate computers both running Fedora and 4.4.0.0 beta2 plus a VM running Mint and 4.4.0.0 beta2 all manifesting this problem
Comment 11 Beluga 2014-12-16 13:13:23 UTC
No repro here either.

Ubuntu 14.10 64-bit Version: 4.5.0.0.alpha0+
Build ID: f92183833fa569006602ac7e93c906d2094e0d4d
TinderBox: Linux-rpm_deb-x86_64@46-TDF-dbg, Branch:master, Time: 2014-12-14_00:21:45
Comment 12 Robinson Tryon (qubit) 2015-01-22 09:32:34 UTC
(In reply to Tim Lloyd from comment #10)
> Hi, I set up a VM using Linux Mint 17 and LO 4.4.0.0 beta2 with the same
> problem.
> 
> So that is 2 separate computers both running Fedora and 4.4.0.0 beta2 plus a
> VM running Mint and 4.4.0.0 beta2 all manifesting this problem

Bizarre, bizarre. Is this a 32bit machine?

(In reply to Tim Lloyd from comment #0)
> However if I head over to 4.3 the above procedure works fine
> 
> Version: 4.3.3.2
> Build ID: 9bb7eadab57b6755b1265afa86e04bf45fbfc644

Have you ever used bibisect? This tool could be very helpful in aiding you in tracking down when the builds stopped working for you between 4.3.3.2 and 4.4.0.0

But first, please test 4.4.0.2
https://www.libreoffice.org/download/pre-releases/

And also a daily build of 4.5-master
http://dev-builds.libreoffice.org/daily/master/

Status -> NEEDINFO

(change status back to UNCONFIRMED after you provide all the info/run the tests. thanks!


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