Bug 100546

Summary: [gen9] GPU HANG: reason: Hang on render ring, action: reset
Product: Mesa Reporter: hilbe
Component: Drivers/DRI/i965Assignee: Intel 3D Bugs Mailing List <intel-3d-bugs>
Status: RESOLVED MOVED QA Contact: Intel 3D Bugs Mailing List <intel-3d-bugs>
Severity: normal    
Priority: medium CC: intel-gfx-bugs
Version: unspecified   
Hardware: x86-64 (AMD64)   
OS: Linux (All)   
Whiteboard:
i915 platform: i915 features:
Attachments: dmesg
/sys/class/drm/card0/error
lspci -vvv
lshw
rpm -qa

Description hilbe 2017-04-04 03:03:36 UTC 
Occasionally X crashes when copy/pasting text within LibreOffice Impress.

$ dmesg | grep drm
[    5.974228] [drm] Initialized
[    6.386113] [drm] Memory usable by graphics device = 4096M
[    6.386115] fb: switching to inteldrmfb from VESA VGA
[    7.679582] [drm] Replacing VGA console driver
[    7.686753] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[    7.686754] [drm] Driver supports precise vblank timestamp query.
[    7.702310] [drm] Finished loading i915/skl_dmc_ver1_26.bin (v1.26)
[    7.705321] [drm] GuC firmware load skipped
[    8.068750] [drm] Initialized i915 1.6.0 20161121 for 0000:00:02.0 on minor 0
[    8.446616] fbcon: inteldrmfb (fb0) is primary device
[    8.836647] [drm] RC6 on
[    9.298557] [drm] Initialized nouveau 1.3.1 20120801 for 0000:01:00.0 on minor 1
[   10.133524] i915 0000:00:02.0: fb0: inteldrmfb frame buffer device
[ 5386.832635] [drm] GPU HANG: ecode 9:0:0x85dffffb, in X [1610], reason: Hang on render ring, action: reset
[ 5386.832637] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[ 5386.832637] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[ 5386.832638] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[ 5386.832638] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[ 5386.832638] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[ 5386.832669] drm/i915: Resetting chip after gpu hang
[ 5386.832778] [drm] RC6 on
[ 5386.843168] [drm] GuC firmware load skipped
[ 5398.793007] drm/i915: Resetting chip after gpu hang
[ 5398.793072] [drm] RC6 on
[ 5398.808162] [drm] GuC firmware load skipped

$ uname -a
Linux linux-wijr 4.10.5-1-default #1 SMP PREEMPT Wed Mar 22 13:15:00 UTC 2017 (f3fbfc6) x86_64 x86_64 x86_64 GNU/Linux

$ less /etc/os-release
OS release:
NAME="openSUSE Tumbleweed"
# VERSION="20170331"
ID=opensuse
ID_LIKE="suse"
VERSION_ID="20170331"
PRETTY_NAME="openSUSE Tumbleweed"
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:opensuse:tumbleweed:20170331"
BUG_REPORT_URL="https://bugs.opensuse.org"
HOME_URL="https://www.opensuse.org/"
Comment 1 hilbe 2017-04-04 03:04:10 UTC 
Created attachment 130661 [details]
dmesg
Comment 2 hilbe 2017-04-04 03:06:04 UTC 
Created attachment 130662 [details]
/sys/class/drm/card0/error
Comment 3 hilbe 2017-04-04 03:06:38 UTC 
Created attachment 130663 [details]
lspci -vvv
Comment 4 hilbe 2017-04-04 03:06:54 UTC 
Created attachment 130664 [details]
lshw
Comment 5 hilbe 2017-04-04 03:07:23 UTC 
Created attachment 130665 [details]
rpm -qa
Comment 6 Elizabeth 2018-03-21 20:18:05 UTC 
Hello Hilbe, is suspected that the libreoffice issue may be related to a GPU hang for 2D workloads fixed in release 17.3.6, as mentioned here https://bugs.freedesktop.org/show_bug.cgi?id=99720#c33. Could you try it? Thank you.
Comment 7 GitLab Migration User 2019-09-25 19:01:09 UTC 
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/mesa/mesa/issues/1583.

Use of freedesktop.org services, including Bugzilla, is subject to our Code of Conduct. How we collect and use information is described in our Privacy Policy.