Bug 105985

Summary: [CI][CNL only] incomplete - system hang due to temperature
Product: DRI Reporter: Marta Löfstedt <marta.lofstedt>
Component: DRM/IntelAssignee: Intel GFX Bugs mailing list <intel-gfx-bugs>
Status: CLOSED WORKSFORME QA Contact: Intel GFX Bugs mailing list <intel-gfx-bugs>
Severity: normal    
Priority: high CC: intel-gfx-bugs
Version: DRI git   
Hardware: Other   
OS: All   
Whiteboard:
i915 platform: CNL i915 features:

Description Marta Löfstedt 2018-04-11 07:56:17 UTC 
On the fi-cnl-y3 we are seeing a big amount of incompletes with below in dmesg. The theory is that the machines throttles down to short time/bad cooling design and then spikes through the roof and the machine need to be halted.

https://intel-gfx-ci.01.org/tree/drm-tip/CI_DRM_4041/fi-cnl-y3/igt@gem_exec_flush@basic-uc-pro-default.html

<2>[  162.179870] CPU3: Core temperature above threshold, cpu clock throttled (total events = 1)
<2>[  162.179872] CPU1: Core temperature above threshold, cpu clock throttled (total events = 1)
<2>[  162.179988] CPU0: Package temperature above threshold, cpu clock throttled (total events = 1)
<2>[  162.179989] CPU2: Package temperature above threshold, cpu clock throttled (total events = 1)
<2>[  162.179990] CPU3: Package temperature above threshold, cpu clock throttled (total events = 1)
<2>[  162.179992] CPU1: Package temperature above threshold, cpu clock throttled (total events = 1)
<6>[  162.180866] CPU1: Core temperature/speed normal
<6>[  162.180867] CPU3: Core temperature/speed normal
<6>[  162.180870] CPU2: Package temperature/speed normal
<6>[  162.180871] CPU0: Package temperature/speed normal
<6>[  162.180871] CPU3: Package temperature/speed normal
<6>[  162.180873] CPU1: Package temperature/speed normal
Comment 1 Marta Löfstedt 2018-04-11 08:14:25 UTC 
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@syncobj_wait@wait-all-for-submit-snapshot.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@gem_workarounds@suspend-resume.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@gem_exec_await@wide-all.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@sw_sync@sync_busy_fork.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@gem_linear_blits@normal.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@kms_cursor_legacy@pipe-a-single-bo.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@gem_mocs_settings@mocs-settings-ctx-render.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@kms_vblank@pipe-b-wait-busy-hang.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_16/fi-cnl-y3/igt@kms_chv_cursor_fail@pipe-b-128x128-top-edge.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_15/fi-cnl-y3/igt@kms_frontbuffer_tracking@psr-1p-primscrn-cur-indfb-draw-mmap-wc.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_15/fi-cnl-y3/igt@kms_cursor_legacy@cursor-vs-flip-atomic-transitions-varying-size.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_15/fi-cnl-y3/igt@prime_busy@wait-after-render.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_15/fi-cnl-y3/igt@gem_ctx_isolation@bcs0-dirty-switch.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_15/fi-cnl-y3/igt@kms_frontbuffer_tracking@psr-2p-scndscrn-pri-shrfb-draw-mmap-wc.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_15/fi-cnl-y3/igt@kms_vblank@pipe-a-query-forked-hang.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_14/fi-cnl-y3/igt@gem_exec_suspend@basic-s3.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_14/fi-cnl-y3/igt@kms_vblank@pipe-c-query-forked-hang.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_14/fi-cnl-y3/igt@kms_addfb_basic@unused-handle.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_14/fi-cnl-y3/igt@kms_frontbuffer_tracking@fbcpsr-1p-primscrn-indfb-msflip-blt.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_14/fi-cnl-y3/igt@perf_pmu@rc6-runtime-pm-long.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_13/fi-cnl-y3/igt@kms_chv_cursor_fail@pipe-b-256x256-right-edge.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_13/fi-cnl-y3/igt@kms_universal_plane@universal-plane-gen9-features-pipe-c.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_13/fi-cnl-y3/igt@kms_psr_sink_crc@primary_mmap_gtt.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_13/fi-cnl-y3/igt@kms_chv_cursor_fail@pipe-c-64x64-left-edge.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_13/fi-cnl-y3/igt@tools_test@tools_test.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_13/fi-cnl-y3/igt@pm_rpm@sysfs-read.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_13/fi-cnl-y3/igt@pm_lpsp@edp-native.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_13/fi-cnl-y3/igt@kms_ccs@pipe-b-bad-pixel-format.html
https://intel-gfx-ci.01.org/tree/drm-tip/CI_DRM_4034/fi-cnl-y3/igt@gem_ctx_param@basic-default.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_12/fi-cnl-y3/igt@pm_rpm@drm-resources-equal.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_12/fi-cnl-y3/igt@kms_frontbuffer_tracking@fbc-2p-scndscrn-cur-indfb-draw-mmap-wc.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_12/fi-cnl-y3/igt@pm_rpm@debugfs-read.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_12/fi-cnl-y3/igt@kms_frontbuffer_tracking@drrs-1p-offscren-pri-shrfb-draw-mmap-wc.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_11/fi-cnl-y3/igt@kms_frontbuffer_tracking@fbcpsr-2p-primscrn-cur-indfb-draw-mmap-cpu.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_3/fi-cnl-y3/igt@kms_atomic_transition@plane-all-modeset-transition-fencing.html
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_2/fi-cnl-y3/igt@pm_rpm@gem-execbuf-stress-extra-wait.html
Comment 2 Marta Löfstedt 2018-04-11 09:14:50 UTC 
Maybe it could help to decrease the throttle temperature in BIOS if that is possible.
Comment 3 Marta Löfstedt 2018-04-18 06:34:21 UTC 
in drmtip runs from last week I only saw 2 new incompletes with temperature related logs in dmesg close in time to incompletes. There is still a suspicion that there could be a lab environment issue affecting thing machine.

I lower priority to high, since no one at the moment is looking into all incompletes on this machine.

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