Bug 106214

Summary: [skl] GPU HANG: ecode 9:0:0x86dffffd, in X (libreoffice)
Product: Mesa Reporter: adrian.hospodar <adrian.hospodar>
Component: Drivers/DRI/i965Assignee: Intel 3D Bugs Mailing List <intel-3d-bugs>
Status: RESOLVED MOVED QA Contact: Intel 3D Bugs Mailing List <intel-3d-bugs>
Severity: major    
Priority: medium CC: intel-gfx-bugs, mika.kuoppala
Version: unspecified   
Hardware: x86-64 (AMD64)   
OS: Linux (All)   
Whiteboard:
i915 platform: SKL i915 features: GPU hang
Attachments: dmesg
GPU crash dump

Description adrian.hospodar@gmail.com 2018-04-24 14:36:11 UTC 
Frequently X crashes when using LibreOffice Impress.

Apr 24 17:14:12 linux-bub9 org.a11y.atspi.Registry[4327]:       after 429 requests (429 known processed) with 0 events remaining.
Apr 24 17:14:12 linux-bub9 org.a11y.atspi.Registry[4327]: XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
Apr 24 17:14:12 linux-bub9 polkitd[1103]: Unregistered Authentication Agent for unix-session:3 (system bus name :1.58, object path /org/kde/PolicyKit1/Authent
Apr 24 17:14:12 linux-bub9 org.kde.kglobalaccel[3692]: The X11 connection broke (error 1). Did the X11 server die?
Apr 24 17:14:12 linux-bub9 org.kde.KScreen[3692]: The X11 connection broke (error 1). Did the X11 server die?
Apr 24 17:14:12 linux-bub9 org.kde.kwalletd5[3692]: The X11 connection broke (error 1). Did the X11 server die?
Apr 24 17:14:12 linux-bub9 org.kde.kuiserver[3692]: kuiserver: Fatal IO error: client killed
Apr 24 17:14:12 linux-bub9 bluetoothd[1029]: Endpoint unregistered: sender=:1.65 path=/MediaEndpoint/A2DPSink
Apr 24 17:14:12 linux-bub9 bluetoothd[1029]: Endpoint unregistered: sender=:1.65 path=/MediaEndpoint/A2DPSource
Apr 24 17:14:12 linux-bub9 kernel: [drm] GuC firmware load skipped
Apr 24 17:14:12 linux-bub9 kernel: [drm] RC6 on
Apr 24 17:14:12 linux-bub9 kernel: drm/i915: Resetting chip after gpu hang
Apr 24 17:14:02 linux-bub9 kernel: [drm] GuC firmware load skipped
Apr 24 17:14:02 linux-bub9 kernel: [drm] RC6 on
Apr 24 17:14:02 linux-bub9 kernel: drm/i915: Resetting chip after gpu hang
Apr 24 17:14:02 linux-bub9 kernel: [drm] GPU crash dump saved to /sys/class/drm/card0/error
Apr 24 17:14:02 linux-bub9 kernel: [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
Apr 24 17:14:02 linux-bub9 kernel: [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
Apr 24 17:14:02 linux-bub9 kernel: [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
Apr 24 17:14:02 linux-bub9 kernel: [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Apr 24 17:14:02 linux-bub9 kernel: [drm] GPU HANG: ecode 9:0:0x86dffffd, in X [3600], reason: Hang on render ring, action: reset

GPU crash dump is supposedly saved to /sys/class/drm/card0/error, but the file is empty.
Comment 1 Jani Saarinen 2018-04-24 15:27:40 UTC 
What kernel, what system.
Have you tried latest drm-tip? https://cgit.freedesktop.org/drm-tip.
Also attach the “dmesg” output taken with “drm.debug=0xe” and “log-buf-len=2M”
Also attach dmesg from the boot.
Comment 2 adrian.hospodar@gmail.com 2018-04-24 15:38:29 UTC 
Created attachment 139060 [details]
dmesg
Comment 3 adrian.hospodar@gmail.com 2018-04-24 15:39:44 UTC 
Created attachment 139061 [details]
GPU crash dump
Comment 4 adrian.hospodar@gmail.com 2018-04-24 15:43:10 UTC 
System
linux-bub9:~ # cat /etc/os-release
NAME="openSUSE Leap"
VERSION="42.3"
ID=opensuse
ID_LIKE="suse"
VERSION_ID="42.3"
PRETTY_NAME="openSUSE Leap 42.3"
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:opensuse:leap:42.3"
BUG_REPORT_URL="https://bugs.opensuse.org"
HOME_URL="https://www.opensuse.org/"

Kernel
linux-bub9:~ # uname -a
Linux linux-bub9 4.4.126-48-default #1 SMP Sat Apr 7 05:22:50 UTC 2018 (f24992c) x86_64 x86_64 x86_64 GNU/Linux

dmesg attached in dmesg.18_32_30
GPU crash in error.gz

Rest of info requested on the next crash.
Comment 5 Jani Saarinen 2018-04-24 15:45:48 UTC 
Document system: 
CPU0: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (family: 0x6, model: 0x5e, stepping: 0x3)
Comment 6 Jani Saarinen 2018-04-24 15:46:17 UTC 
Mika, Chris can you have a look.
Comment 7 GitLab Migration User 2019-09-25 19:10:57 UTC 
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

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