|Summary:||[snb] Crash after rotating a model in Simplify3D software|
|Product:||Mesa||Reporter:||Dima Gorbenko <dmitriy.gorbenko>|
|Component:||Drivers/DRI/i965||Assignee:||Intel 3D Bugs Mailing List <intel-3d-bugs>|
|Status:||RESOLVED FIXED||QA Contact:||Intel 3D Bugs Mailing List <intel-3d-bugs>|
|i915 platform:||i915 features:|
the logs which I collected: dmesg_full, dri_error, xrandr
The ring.stl file model for Simplify3D
How to avoid crashing
Description Dima Gorbenko 2018-05-26 16:08:56 UTC
Created attachment 139791 [details] the logs which I collected: dmesg_full, dri_error, xrandr Steps: 1. Load any model in Simplify3D program, click "Prepare to Print", zoom in model and rotate it. Here is the video I made showing this crash: https://www.youtube.com/watch?v=B6vmhraoalI It crashes each time I zoom the model quite close to the viewpoint. * uname -a: Linux dell3350 4.16.8-1-default #1 SMP PREEMPT Wed May 9 10:29:52 UTC 2018 (9269cc1) x86_64 x86_64 x86_64 GNU/Linux * Linux distribution: opensuse tumbleweed * Machine or mother board model: a laptop Dell 3350 Vostro * Display connector: HDMI
Comment 1 Denis 2018-05-30 14:56:57 UTC
(In reply to Dima Gorbenko from comment #0) > Created attachment 139791 [details] > the logs which I collected: dmesg_full, dri_error, xrandr > > Steps: > 1. Load any model in Simplify3D program, click "Prepare to Print", zoom in > model and rotate it. > > Here is the video I made showing this crash: > https://www.youtube.com/watch?v=B6vmhraoalI > > It crashes each time I zoom the model quite close to the viewpoint. > > * uname -a: Linux dell3350 4.16.8-1-default #1 SMP PREEMPT Wed May 9 > 10:29:52 UTC 2018 (9269cc1) x86_64 x86_64 x86_64 GNU/Linux > * Linux distribution: opensuse tumbleweed > * Machine or mother board model: a laptop Dell 3350 Vostro > * Display connector: HDMI Hi Dima, that's second issue reported to the same application. https://bugs.freedesktop.org/show_bug.cgi?id=106158 here is first one. Could you please provide your model, used in the app? I didn't face with it before, so, created file will speed up my tries to reproduce the issue. Thank you in advance.
Comment 2 Dima Gorbenko 2018-05-30 20:09:04 UTC
Created attachment 139871 [details] The ring.stl file model for Simplify3D
Comment 3 Dima Gorbenko 2018-05-30 20:11:46 UTC
hi Denis, Sure, attached model here. This crash happens quite often within this application (Simplify3D), sometimes I even have nothing to do - just slice model (this happens when I click "Prepare to print" button) and the crash happens. And, the model itself I attached does not causes crash - I was getting it with other models as well. I was using the latest Simplify3D version for Linux. What other information do you need ? Thanks, Dima
Comment 4 Dima Gorbenko 2018-06-01 13:18:29 UTC
Created attachment 139901 [details] How to avoid crashing Uncheck checkbox "Build plate" shown on the image to avoid crashing.
Comment 5 asimiklit 2018-06-07 12:16:04 UTC
We figured out that patch https://patchwork.freedesktop.org/patch/225172/ fixes this bug.
Comment 6 Denis 2018-06-07 12:19:10 UTC
Hi Dima. Could you please apply that patch and check? I made about 15 tries with it, and didn't get any hangs.
Comment 7 Dima Gorbenko 2018-06-07 22:06:43 UTC
hi Denis, So, I've downloaded Mesa, compiled master branch (firstly without your patch), then loaded compiled libs by using LIBGL_DRIVERS_PATH variable to specify path to compiled mesa libs, and assured that application Simplify3D works and creates "crash" in dri/mesa (?) system. Then I applied patch, compiled mesa, and run Simplify3D with patched libs -- I didn't notice the crash this time. I did such testing (with patched and not-patched libs) few times to get sure patch works. Seems like it works ! Thank you so much ! If you need me to do some other testing, or some information - let me know. Dima
Comment 8 Denis 2018-08-01 12:02:50 UTC
Hi again, Dima. Good news, patch was accepted and added to mesa-master. I think, issue can be closed as fixed. commit 399228ecad37f420be3028165b94d5d8d33516fc Author: vadym.shovkoplias <email@example.com> Date: Thu May 24 14:16:46 2018 +0300 i965: Disable guardband clipping on SandyBridge for odd dimensions Bugzilla: https://bugs.freedesktop.org/show_bug.cgi?id=104388 Signed-off-by: Andriy Khulap <firstname.lastname@example.org> Acked-by: Rafael Antognolli <email@example.com>