Bug 20507

Summary:	I cannot connect to SIP on my university.
Product:	Telepathy	Reporter:	Ernst <ernst.blaauw>
Component:	rakia	Assignee:	Mikhail Zabaluev <mikhail.zabaluev>
Status:	RESOLVED MOVED	QA Contact:	Telepathy bugs list <telepathy-bugs>
Severity:	normal
Priority:	medium	CC:	freedesktop-bugs
Version:	unspecified
Hardware:	x86 (IA32)
OS:	Linux (All)
Whiteboard:
i915 platform:		i915 features:

Description Ernst 2009-03-06 05:34:35 UTC

I'm using Empathy 2.25.92 on Ubuntu 8.10. I also used Empathy 2.24.1 with same behavior:

If I am at my university, I cannot connect to SIP. Empathy shows: SIP <account> network error. At home, it works fine. I think this is caused by the restrictive network policy. 

I have the same behavior with my msn account (msn and msn haze, see bug report http://bugs.freedesktop.org/show_bug.cgi?id=20452). For msn haze, that bug is fixed with a new msn haze library (libpurple). I have always been able to connect to my Google Talk account.

Hopefully, this bug can be addressed and it will be possible to connect to SIP on my university using Empathy.

Thanks for this great program!
Ernst

Comment 1 Jeremy Nickurak 2009-06-16 09:59:10 UTC

Can you connect with any other SIP client within your university?

Comment 2 Ernst 2009-06-29 04:06:09 UTC

Some days ago, my network configuration at home changed. Now, I'm having the same issue at home, and thus I can comment somewhat easier to your request :-).

I can connect with Ekiga, and a test call to 500@ekiga.net works perfectly. Empathy shows the message "SIP <account> network error." This is the same behavior as at my university.

Currently, I'm running Jaunty 9.04. 

$apt-cache policy empathy
empathy:
  Installed: 2.27.3-2ubuntu1~ppa9.04+1

Comment 3 GitLab Migration User 2019-12-03 19:36:23 UTC

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