Bug 20682

Summary:

Xorg freeze with Firefox and Openoffice

Product:

xorg

Reporter:

Emanuele Bellini <manubellini87>

Component:

Driver/Radeon

Assignee:

xf86-video-ati maintainers <xorg-driver-ati>

Status:

RESOLVED INVALID

QA Contact:

Xorg Project Team <xorg-team>

Severity:

critical

Priority:

medium

Version:

unspecified

Hardware:

All

OS:

All

Whiteboard:

i915 platform:

i915 features:

Attachments:

Description	Flags
My Xorg.log file	none
My xorg.conf file	none

Description Emanuele Bellini 2009-03-16 05:07:54 UTC

I have a freeze when I go to many specific sites with Firefox: one of these is

www.labmacs.diiga.univpm.it

and click on "Courses". I wait for my computer to freeze and it happens every time.
The only thing I can do is a manual reboot.
I discovered that, unfortunately, I have the same problem when I try to open this
Powerpoint presentation with Openoffice 3:

http://www.dascaricare.net/file-pps/?nav=display&file=161

I have the freeze when viewing the presentation in fullscreen mode (I
mean by pressing the F5 button once the file is loaded).
I don't know where to retrieve useful information, if I have to look for
something, just ask me. For example, I don't know how to retrieve the Xorg version to put above.
I have an ATI Radeon Mobility U1 as a video card.
The bug is related to this one in Red Hat's Bugzilla:

https://bugzilla.redhat.com/show_bug.cgi?id=480349

submitted by me and closed upstream.
Instead, it seems it isn't related to this one:

https://bugs.freedesktop.org/show_bug.cgi?id=16560

I've seen that it doesn't happen in other computers, I start from submitting this bug to the ATI Radeon driver maintainers.


Program versions:
Fedora 10
firefox-3.0.7-1.fc10.i386
openoffice.org-impress-3.0.1-15.2.fc10.i386
xorg-x11-drv-ati-6.10.0-2.fc10.i386
xorg-x11-server-Xorg-1.5.3-15.fc10.i386

Comment 1 Alex Deucher 2009-03-16 07:56:05 UTC

please attach your xorg log and config.  You log should be in /var/log/Xorg.0.log and your config (if you have one) will be in /etc/X11/xorg.conf

Comment 2 Emanuele Bellini 2009-03-17 03:49:55 UTC

Created attachment 23955 [details] [review]
My Xorg.log file

Comment 3 Emanuele Bellini 2009-03-17 03:50:29 UTC

Created attachment 23956 [details] [review]
My xorg.conf file

Comment 4 Alex Deucher 2009-03-18 09:21:59 UTC

Does adding either of these options to the Device section of your config help:
Option "RenderAccel" "False"
or
Option "DRI" "False"

Comment 5 Emanuele Bellini 2009-03-18 11:27:04 UTC

I tried adding the former, it works! Moreover, I can better see the Powerpoint presentation as before some images weren't rendered (I was thinking it was an Openoffice compatibility issue).
I don't know if I have to, but I'm going to try the latter.

Comment 6 Emanuele Bellini 2009-03-19 14:53:09 UTC

The latter doesn't work, it changes only that I can move the mouse... But I can't do nothing else!

Comment 7 Emanuele Bellini 2009-03-20 15:25:32 UTC

With that setting (Option "RenderAccel" "False") I can't see the icons in the tray! Is it a temporary setting, or have I to submit another bug report (in Red Hat or KDE Bugzilla, of course)?

Comment 8 Adam Jackson 2018-06-12 19:08:57 UTC

Mass closure: This bug has been untouched for more than six years, and is not
obviously still valid. Please reopen this bug or file a new report if you continue to experience issues with current releases.

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