Bug 24118

Summary:	No video in video calls
Product:	Telepathy	Reporter:	Ken VanDine <ken.vandine>
Component:	tp-farsight	Assignee:	Olivier Crête <olivier.crete>
Status:	RESOLVED WONTFIX	QA Contact:	Telepathy bugs list <telepathy-bugs>
Severity:	normal
Priority:	medium	CC:	olivier.crete
Version:	unspecified
Hardware:	Other
OS:	All
Whiteboard:
i915 platform:		i915 features:
Attachments:	empathy log gabble bug Failed video with tedg (black screen) gabble log for failed video with tedg (black screen) kenvandine's side of the conversation with pitti (empathy) kenvandine's side of the conversation with pitti (gabble) pitti's side of the conversation with kenvandine (empathy) pitti's side of the conversation with kenvandine (gabble)

Description Ken VanDine 2009-09-23 08:31:30 UTC

In karmic, we are having trouble with video calls.  After the telepathy-farsight update to 0.0.11-2 we are having more success, but currently when placing video calls we get just a black screen for the remote video.  The local video preview is displaying video and audio seems fine.  

telepathy-mission-control-5 5.3.1-1
telepathy-gabble 0.8.3-1
libtelepathy-farsight0 0.0.11-2
libgstfarsight0.10-0 0.0.15-1ubuntu1

I am attaching logs for both gabble and empathy, let me know if there is other specific information that would be useful.

Comment 1 Ken VanDine 2009-09-23 08:33:23 UTC

Created attachment 29804 [details]
empathy log

Comment 2 Ken VanDine 2009-09-23 08:33:39 UTC

Created attachment 29805 [details]
gabble bug

Comment 3 Guillaume Desmottes 2009-09-23 08:38:59 UTC

Error seems to be:

(empathy:14075): tp-fs-WARNING **: stream 2 0xa90ea08 (video) _tf_stream_bus_message: error (connection-failed (108)): Could not establish connection : Could not establish connection on the RTP component
tp-fs-Message: tf_stream_error: stream error errorno=3 error=Could not establish connection

Comment 4 Ken VanDine 2009-09-23 10:50:08 UTC

Created attachment 29806 [details]
Failed video with tedg (black screen)

Comment 5 Ken VanDine 2009-09-23 10:50:28 UTC

Created attachment 29807 [details]
gabble log for failed video with tedg (black screen)

Comment 6 Ken VanDine 2009-09-23 10:55:48 UTC

Launchpad bug for tracking this in ubuntu is https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/434878

Comment 7 Ken VanDine 2009-09-23 13:02:14 UTC

Created attachment 29811 [details]
kenvandine's side of the conversation with pitti (empathy)

Comment 8 Ken VanDine 2009-09-23 13:02:37 UTC

Created attachment 29812 [details]
kenvandine's side of the conversation with pitti (gabble)

Comment 9 Ken VanDine 2009-09-23 13:03:10 UTC

Created attachment 29813 [details]
pitti's side of the conversation with kenvandine (empathy)

Comment 10 Ken VanDine 2009-09-23 13:03:31 UTC

Created attachment 29814 [details]
pitti's side of the conversation with kenvandine (gabble)

Comment 11 Ken VanDine 2009-10-01 08:51:25 UTC

I am starting to suspect this isn't really a bug in telepathy, but in using google hosted domains for jabber.

I did a test jabber.org to jabber.org account and it worked very well.  It seems to work fine too testing with overriding the server for the google hosted account.

Is there any indication in those logs that this could be a problem negotiating the connection and SRV records?

Comment 12 Olivier Crête 2011-04-07 11:06:43 UTC

It's using google's relay server, but iut shoudl work.

Can you do a log while running empathy with NICE_DEBUG=all (or empathy-av if you're using 2.32)

Comment 13 Olivier Crête 2013-09-26 00:33:02 UTC

This is all old code.. I'm sure new versions have new bugs.

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