Bug 25657

Summary:	Safely removing device generates error
Product:	udisks	Reporter:	Sense Hofstede <sense>
Component:	general	Assignee:	David Zeuthen (not reading bugmail) <zeuthen>
Status:	RESOLVED INVALID	QA Contact:
Severity:	normal
Priority:	medium	CC:	mitya57
Version:	unspecified
Hardware:	Other
OS:	All
Whiteboard:
i915 platform:		i915 features:
Attachments:	hwinfo dump Fail to stop the volume dialog window

Description Sense Hofstede 2009-12-15 10:13:19 UTC

When safely removing a device with the option from the context menu the following error is generated.

"Unable to stop device
Error detaching: helper exited with exit code 1: sense buffer empty
Error SYNCHRONIZE CACHE for /dev/sdc: Success sense buffer empty
Error STOP UNIT for /dev/sdc: No such file or directory"

A screenshot of the warning dialogue, taken from a downstream duplicate: http://launchpadlibrarian.net/36693130/USB_Flash_Memory_error.png
This image says:
"Unable to stop USB Flash Memory
Error detaching: helper exited with error code 1: synchronize
cache(10): Fixed format, current; Sense key: Key=9
 Additional sense: Logical unit not ready, cause not reportable
  Info fld=0x0 [0]
Error SYNCHRONIZE CACHE for /dev/sdd: Success
start stop unit: transport: Host_status=0x07 [DID_ERROR]
Driver_status=0x00 [DRIVER_OK, SUGGEST_OK]

Error STOP UNIT for /dev/sdd: No such file or directory"

This bug was reported originally by Martin Thoma at Launchpad in Ubuntu at <https://launchpad.net/bugs/466575>.

Comment 1 Léa Gris 2010-09-22 21:19:22 UTC

Created attachment 38891 [details]
hwinfo dump

Same problem here Ubuntu 10.04

<code>Error detaching: helper exited with exit code 1: Detaching device /dev/sdc</code>
Kernel 2.6.32-24-generic #42-Ubuntu SMP Fri Aug 20 14:21:58 UTC 2010 x86_64 GNU/Linux
USB3 hdd Bus 002 Device 005: ID 174c:5106 ASMedia Technology Inc.
Ext4 partition on external hard drive
Automatic mount unmount appear to be ok but get this error when "safe remove" it.

Here is a hwinfo if it can help.

Comment 2 Léa Gris 2010-09-22 21:24:34 UTC

Created attachment 38892 [details]
Fail to stop the volume dialog window

<code>
Error detaching: helper exited with exit code 1: Detaching device /dev/sdc
USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb2/2-2)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE failure.)
STOP UNIT: FAILED: No such file or directory
</code>

Comment 3 Dmitry Shachnev 2011-05-09 07:53:57 UTC

Just got this on Ubuntu 11.04

Nautilus message:

Method "DriveEject" with signature "as" on interface "org.freedesktop.UDisks.Device" doesn't exist

Comment 4 David Zeuthen (not reading bugmail) 2012-09-28 15:23:22 UTC

We no longer do this so closing.

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