Bug 26690

Summary: idle XMPP account disconnects from jabber.org (M-Link) every 9 minutes
Product: Telepathy Reporter: Jonathon Conte <anotherjonathon>
Component: gabbleAssignee: Telepathy bugs list <telepathy-bugs>
Status: RESOLVED DUPLICATE QA Contact: Telepathy bugs list <telepathy-bugs>
Severity: normal    
Priority: medium    
Version: unspecified   
Hardware: x86 (IA32)   
OS: Linux (All)   
i915 platform: i915 features:

Description Jonathon Conte 2010-02-21 16:46:30 UTC
I am using empathy 2.29.90-0ubuntu2, telepathy-gabble 0.8.10-1, libloudmouth1-0 1.4.3-5, and libtelepathy-glib0 0.10.0-1 on Ubuntu 9.10. I have an XMPP account on jabber.org which is running M-Link for its XMPP server.

Approximately every 9 minutes that there is no activity on my jabber.org
account, empathy is disconnected from jabber.org and then automatically
reconnects a second later. I have two friends on my jabber.org contact list who
also use empathy on Ubuntu 9.10 and who both also have XMPP accounts on jabber.org. They are both experiencing the exact same problem (approximately every 9 minutes that their jabber.org accounts are idle their accounts are automatically disconnected and then are reconnected a second later).

I originally updated the existing bug 603703 on GNOME's bug tracker (https://bugzilla.gnome.org/show_bug.cgi?id=603703) but I am opening this new bug because the problem seems to be related to telepathy-gabble or loudmouth.
Comment 1 Simon McVittie 2010-02-22 01:15:33 UTC

*** This bug has been marked as a duplicate of bug 26667 ***

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