Bug 31823

Summary:	Connection to ICQ fails via SSL
Product:	Telepathy	Reporter:	Hendrik Knackstedt <hendrik.knackstedt>
Component:	haze	Assignee:	Telepathy bugs list <telepathy-bugs>
Status:	RESOLVED NOTOURBUG	QA Contact:	Telepathy bugs list <telepathy-bugs>
Severity:	normal
Priority:	medium	CC:	benw, hendrik.knackstedt, om26er, Seba_B
Version:	unspecified
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
Whiteboard:
i915 platform:		i915 features:

Description Hendrik Knackstedt 2010-11-21 10:54:10 UTC

Original description from Gnome:

»Since yesterday authentication to ICQ fails with the error message "<ICQ ID>
Network Error". This happens on every computer I own. Maybe ICQ changed
something concerning authentication? It worked fine before and nothing was
changed on the existing accounts.

Reproducible: Simply open Empathy and let it try to connect to ICQ on startup
for an existing account.

Running on Ubuntu Maverick 10.10.«

Additional info:

In Pidgin this problem can be solved by disabling SSL functionality so there it's probably related to SSL connection.

See Gnome-Bug for Logs:
https://bugzilla.gnome.org/show_bug.cgi?id=634984

Also reported in Launchpad:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/676060

Comment 1 Will Thompson 2010-11-22 04:41:21 UTC

See this Pidgin bug: <http://developer.pidgin.im/ticket/12886>. It appears to be a server issue.

Comment 2 Omer Akram 2010-11-23 12:13:11 UTC

an update in Ubuntu to libpurple fixed the issue for empathy users.

Comment 3 Vincent Untz 2012-02-08 08:34:36 UTC

Closing, as per last comment.

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