Bug 33940

Summary:	empathy reports network error and requires killing telepathy-butterfly
Product:	Telepathy	Reporter:	Brian Curtis <bcurtiswx>
Component:	butterfly	Assignee:	Telepathy bugs list <telepathy-bugs>
Status:	RESOLVED MOVED	QA Contact:	Telepathy bugs list <telepathy-bugs>
Severity:	normal
Priority:	medium	CC:	brian
Version:	unspecified
Hardware:	Other
OS:	All
Whiteboard:
i915 platform:		i915 features:

Description Brian Curtis 2011-02-05 10:07:00 UTC

From Ubuntu Bug: Telepathy 0.5.14-1

I'm getting frequent but random "Network error" messages from empathy when
trying to connect to my Yahoo! or MSN accounts. Most of the times it does not
connect, but sometimes it does. However, once it has the problem, I cannot
connect
to the problematic account anymore. I have to close empathy, kill from the
terminal the telepathy-butterfly job, and open empathy again, in which case
it connects. After a while I can get disconnected again with "Network error".

There are other "Network error" problems reported in Karmic for specific
protocols,
but I'm not sure if they report the same problem as me.

More data of my machine is available at:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/509721

ProblemType: Bug
Architecture: amd64
Date: Tue Jan 19 14:35:40 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
NonfreeKernelModules: fglrx
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: empathy
Uname: Linux 2.6.31-17-generic x86_64

Comment 1 brettcornwall 2013-01-29 03:46:39 UTC

I can confirm this behavior on Ubuntu 12.04.1, using Empathy 3.4.2.3 and telepathy-haze 0.6.0-0ubuntu1. This happened to me using the AIM protocol. Just out of the blue after months of stability.

Comment 2 GitLab Migration User 2019-12-03 19:47:00 UTC

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-butterfly/issues/46.

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