Bug 34841

Summary:	Problem with printing to PDF
Product:	DejaVu	Reporter:	reloadedm0
Component:	Sans	Assignee:	Deja Vu bugs <dejavu-bugs>
Status:	NEW ---	QA Contact:
Severity:	normal
Priority:	medium
Version:	unspecified
Hardware:	x86 (IA32)
OS:	Windows (All)
Whiteboard:
i915 platform:		i915 features:

Description reloadedm0 2011-02-28 11:23:50 UTC

I use doPDF (with virtual printer) to create PDF documents from text files (*.txt, *.rtf, *.doc, etc.). I can print to PDF every document type with every font used in it, but there is a problem when in the text file I use DejaVu Sans. Every program stops responding and closes when trying to print the file with the virtual printer. I tried other programs with virtual printers but they don't work too. There are no problems when printing DejaVu Serif, but with the Sans there is.

Comment 1 nocturnaldreamer 2011-02-28 12:28:32 UTC

Hi,

I tested doPDF 7.2.359 with DejaVu Sans 2.33 in Windows 7 64-bit and I can confirm that printing fails. I'm still getting a document with non-visible but selectable text though.

However it works fine with PDFCreator 1.2.0, as does the .pdf export in LibreOffice 3.3.1.

Could you check with the makers of doPDF and see whether the problem is on their end or on ours?

Comment 2 reloadedm0 2011-02-28 12:59:35 UTC

Thank you for the reply! I wrote e-mail to the administrators of doPDF and now I'm waiting their reply. But now I tested printing with the program PrimoPDF and the problem is still there. I'm confused what can create such a bug. And it's interesting that it is only in DejaVu Sans.

Comment 3 nocturnaldreamer 2011-02-28 13:39:49 UTC

(In reply to comment #2)
> Thank you for the reply! I wrote e-mail to the administrators of doPDF and now
> I'm waiting their reply. But now I tested printing with the program PrimoPDF
> and the problem is still there. I'm confused what can create such a bug. And
> it's interesting that it is only in DejaVu Sans.

Over the years we had several reports on DejaVu Sans causing problems in print and with .pdf creation. However we were never able to find out what was causing this. Especially since it seems only to affect specific (mostly older) applications running under Windows.

DejaVu Sans covers a wider range of characters than most fonts and it makes use of several OpenType features. It is possible that some programs are just not able to deal with them. Another possibility is that there is a bug somewhere and the programs that do work have better error handling.

Either way, any information on this issue would be appreciated.

Comment 4 reloadedm0 2011-03-02 08:23:29 UTC

Here is the message from novaPDF, the developers of doPDF:

(quote)
Hello,

We have tested all the DejaVu fonts with the latest doPDF version on all the Windows 7 versions and all the prints with and without embedding were successful.

Thank you.
(quote)

Very interesting answer. I think you are right and some programs have a problem with these DejaVu Fonts because of the big character set and all the OpenType features used. We can let this bug open for further information but for now this problem is not so big and I will use other DejaVu fonts for PDF printing. Thank you!

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