Bug 35575

Summary:

[arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x7a005502)

Product:

xorg

Reporter:

Bryce Harrington <bryce>

Component:

Driver/intel

Assignee:

Chris Wilson <chris>

Status:

RESOLVED DUPLICATE

QA Contact:

Xorg Project Team <xorg-team>

Severity:

major

Priority:

high

CC:

sbmalev

Version:

7.6 (2010.12)

Hardware:

x86-64 (AMD64)

OS:

Linux (All)

Whiteboard:

i915 platform:

i915 features:

Attachments:

Description	Flags
XorgLog.txt	none
i915_error_state.txt	none
CurrentDmesg.txt	none
BootDmesg.txt	none

Description Bryce Harrington 2011-03-22 18:34:29 UTC

Forwarding this bug from Ubuntu reporter Brewster Malevich:
http://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/732425

[Problem]
One of several different arrandale GPU lockup bugs we've had reported.  I'll forward the others as well; their IPEHR's differ.

[Original Description]
I closed the lid of my Thinkpad x201 to it to sleep. When I opened the lid, I was greeted with a white screen with streaking black pixels that soon produced my login prompt. After entering my password, I had this crash report.

[ 3866.553053] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 3866.555804] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 1025147 at 1025141, next 1025148)
[ 3866.555818] [drm:drm_helper_resume_force_mode] *ERROR* failed to set mode on crtc ffff88012c016800

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
Uname: Linux 2.6.38-6-generic x86_64
Architecture: amd64
Chipset: arrandale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DRM.card0.DP.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.HDMI.A.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 1280x800 1280x800
edid-base64: AP///////wAwrhFAAAAAAAATAQOAGhB46lzVk1xejiccUFQAAAABAQEBAQEBAQEBAQEBAQEB7hoAgFAgEDAQMBMABaMQAAAZ0BcAxlAgGTAwIDYABaMQAAAZAAAADwCBCjyBCjIWCQBMo0FUAAAA/gBMVE4xMjFBVDA3TDAyADg=
DRM.card0.VGA.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
Date: Wed Mar  9 22:31:20 2011
DistUpgraded: Log time: 2011-02-19 23:24:43.082313
DistroCodename: natty
DistroVariant: ubuntu
DumpSignature: e4573547 (ESR: 0x00000001 IPEHR: 0x7a005502)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:215a]
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
InterpreterPath: /usr/bin/python2.7
Lsusb:
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 17ef:4816 Lenovo
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 3249CTO
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-6-generic root=UUID=6bf00bbe-38d4-4202-a6fc-67c023b70ac0 ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-6-generic root=UUID=6bf00bbe-38d4-4202-a6fc-67c023b70ac0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg             1:7.6~3ubuntu11
libdrm2                  2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-4ubuntu1
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [arrandale] GPU lockup e4573547 (ESR: 0x00000001 IPEHR: 0x7a005502)
UpgradeStatus: Upgraded to natty on 2011-03-10 (0 days ago)
UserGroups:

dmi.bios.date: 09/15/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET53WW (1.23 )
dmi.board.name: 3249CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET53WW(1.23):bd09/15/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3249CTO
dmi.product.version: ThinkPad X201
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.4-0ubuntu4
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5

Comment 1 Bryce Harrington 2011-03-22 18:35:40 UTC

Created attachment 44735 [details]
XorgLog.txt

Comment 2 Bryce Harrington 2011-03-22 18:36:02 UTC

Created attachment 44736 [details]
i915_error_state.txt

Comment 3 Bryce Harrington 2011-03-22 18:36:25 UTC

Created attachment 44737 [details]
CurrentDmesg.txt

Comment 4 Bryce Harrington 2011-03-22 18:36:43 UTC

Created attachment 44738 [details]
BootDmesg.txt

Comment 5 Chris Wilson 2011-03-25 14:23:21 UTC

Bryce, this is the same hang as 35576 (IPEHR 0x0182000) and I double checked the launchpad files to make sure. Can you remember which lp bug has IPEHR 0x7a005502?

*** This bug has been marked as a duplicate of bug 35576 ***

Comment 6 Bryce Harrington 2011-03-29 21:54:02 UTC

Interesting, the intel_gpu_dump and the i915_error_state have different IPEHR values.

Comment 7 Bryce Harrington 2011-03-29 22:04:29 UTC

LP bug 745015 also had IPEHR 0x7a005502 in intel_gpu_dump, but IPEHR 0x0182000 in the i915_error_state file.  Seems odd that the two sources differ on the IPEHR for the same lockup bug.  Obviously in Ubuntu we need to deprecate use of intel_gpu_dump.

Btw if you're curious what other GPU lockup bugs we're tracking for natty, here's a shortcut search URL:

http://tinyurl.com/457z6wk

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