Bug 38575

Summary: Open attached document blocks LibreOffice writer
Product: LibreOffice Reporter: Joaquín Cuenca Abela <e98cuenc+nospam>
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: NEW --- QA Contact: Jorendc <jorendc>
Severity: major    
Priority: high CC: mst.fdo, ntrrgc, suokunlong
Version: 4.0.4.2 release   
Hardware: All   
OS: All   
Whiteboard:
i915 platform: i915 features:
Attachments: Doc file that blocks LibreOffice.

Description Joaquín Cuenca Abela 2011-06-22 11:05:37 UTC
Created attachment 48294 [details]
Doc file that blocks LibreOffice.

When I try to open the attached document, LibreOffice v3.4.1RC1 blocks. An earlier version of OpenOffice also blocked, on Windows and on Linux. MS Word has no problem with this file.
Comment 1 Björn Michaelsen 2011-12-23 12:28:57 UTC
[This is an automated message.]
This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it
started right out as NEW without ever being explicitly confirmed. The bug is
changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back
to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases.
Details on how to test the 3.5.0 beta1 can be found at:
http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1

more detail on this bulk operation: http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html
Comment 2 Joaquín Cuenca Abela 2011-12-24 11:18:48 UTC
I verified that this document still blocks LibreOffice v3.5.0.
Comment 3 Jorendc 2013-02-17 16:01:23 UTC
This bug still exist using LibreOffice 4.0.0 and Linux Mint 14 x64.
Opening this file result in an endless loop (page count increase fast and infinite) until memory is full.

@Michael, Cédric: memory leak? or an endless loop in the doc import filter of writer?

Kind regards,
Joren
Comment 4 Kevin Suo 2013-06-27 13:46:28 UTC
(In reply to comment #3)
> This bug still exist using LibreOffice 4.0.0 and Linux Mint 14 x64.
> Opening this file result in an endless loop (page count increase fast and
> infinite) until memory is full.
> 

Just tested and confirms it still exists in LibreOffice 4.0.4.2 Release.

Need to confirm how the example file was created.
Comment 5 Björn Michaelsen 2014-01-17 00:43:38 UTC
(This is an automated message.)

LibreOffice development currently prioritizes bugs with the so called MAB (most annoying bugs) -- as this bug has not run through that process (including writing a short rationale for this bug being a candidate and other who are watching the tracker bug silently approving that rationale etc.) its priority is set to high. Note this is effectively no change in the urgency assigned to this bug, as we are currently not making a difference between high and highest and severity is untouched.

You can find out more about MABs and how the process works by contacting libreoffice qa on irc:

 http://webchat.freenode.net/?channels=libreoffice-qa

The QA wiki page also gives you hints on how to get in contact with the team (if IRC fails you, your next best choice is the mailing list):

 https://wiki.documentfoundation.org/QA
Comment 6 Joaquín Cuenca Abela 2014-01-17 10:15:45 UTC
Hi,

I don't know how the original file was created. I run a site that receives word files from journalists (not affiliated with us) and we use LibreOffice to take screenshots of these files.

A good percentage of our files are hit by this bug, and it includes files coming from different sources. I didn't take accurate statistics of the percentage of files that are affected by this bug, so I may be overestimating the problem.

I believe our user sample is big enough to be representative of modern word files created today (probably different from a set of historical word files). The main bias that I know of from our sample is that most of our users are spanish.

In my opinion this bug should stay at highest priority.

Cheers,

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