Bug 44026

Summary: MAILMERGE: Writer crashes after sending the first out of four mass mails
Product: LibreOffice Reporter: h8999
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INVALID QA Contact:
Severity: normal    
Priority: medium CC: h8999, LibreOffice, ralf, sasha.libreoffice
Version: 3.4.4 release   
Hardware: x86 (IA32)   
OS: Linux (All)   
Whiteboard: BSA
i915 platform: i915 features:
Attachments: backtrace-log plus one screenshot
6 step by step Screenshots

Description h8999 2011-12-21 11:43:06 UTC
Created attachment 54651 [details]
backtrace-log plus one screenshot

Problem description: 
see subject
Everything works up to the point when the mails are actually beeing sent.
The connection to the smtp-server is established, s. attachment
After sending the first mail, writer crashes.

Steps to reproduce:
Use of an *.ods for mail-address and text.

Current behavior:
Sends the first mail only

Expected behavior:
Should send four mails

Platform (if different from the browser): 
Linux 2.6.37.6-0.7-desktop #1 SMP PREEMPT 2011-07-21 02:17:24 +0200 i686 i686 i386 GNU/Linux              

Browser: Mozilla/5.0 (X11; Linux i686; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Comment 1 Rainer Bielefeld Retired 2011-12-22 23:38:13 UTC
@h8999@t-online.de
Can you please try with a current version?

May I ask you to read  hints on <http://wiki.documentfoundation.org/BugReport> carefully?
Then please:
- Attach a sample document (not only screenshot)
- Attach screenshots with comments if you believe that that might explain the 
  problem better than a text comment. Best way is to insert your screenshots
  into a DRAW document and to add comments that explain what you want to show
- Contribute a step by step instruction containing every key press and every 
  mouse click how to reproduce your problem (and if possible how to created a 
  sample document from the scratch)
- add information 
  -- what EXACTLY is unexpected
  -- and WHY do you believe it's unexpected (cite Help or Documentation!)
  -- concerning your PC (video card, ...)
  -- concerning your LibO localization (UI language)
  –- Libo settings that might be related to your problems 
  -- how you launch LibO and how you opened the sample document
  -- everything else crossing your mind after you read linked texts
Comment 2 h8999 2011-12-23 08:51:23 UTC
(In reply to comment #1)
> @h8999@t-online.de
> Can you please try with a current version?
> 

I am using Version 3.4.4 Build 1403.
To my knowledge, this is the most current version.
Comment 3 Rainer Bielefeld Retired 2011-12-23 09:29:49 UTC
NOT reproducible with "LibreOffice 3.4.5 RC1  - WIN7 Home Premium (64bit) German UI [Build ID: OOO340m1 (Build:501)]". Sent 20 HTML-Mails without any problem

@h8999@t-online.de:
Please attach a sample document (the text document) as requested and additionlly answer to the other questions in Comment 1. It would save time if you would answer to all questions in 1 comment.
I think it is crystal clear that we need a sample document? Or is the problem reproducible with a new white blank page?
Comment 4 h8999 2011-12-29 09:43:07 UTC
Created attachment 54948 [details]
6 step by step Screenshots

When you look at the main document you see a Santa-gif, ment to be sent included, not attached, in the html-mail. The gif is _not_ the problem, I've tried it without.

Hope this helps to isolate the problem.
Comment 5 sasha.libreoffice 2012-02-17 02:48:17 UTC
@ h8999@t-online.de
With 3.5.0 still reproducible?
Comment 6 ralf 2012-05-05 11:55:18 UTC
Hello Reiner, again, I am from Bielefeld, BTW...

I can confirm your bug, again using LibO from
squeaze-bpo.

There is no sense providing a sample file, because
- you cannot test without personal email account settings
- for privacy reasons you wouldn't publish recipients' 
  mail addresses
- you have to enter subject and further settings
  manually, anyway
- you are faster creating 2 entries with email 
  addresses that you own in order to check
- you would have to merge letter and addresses anyway.

I started libO with strace and have some output which
might be helpfull:

strace libreoffice
execve("/usr/bin/libreoffice", ["libreoffice"], [/* 41 vars */]) = 0
brk(0)                                  = 0x9ea6000
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb77c9000
access("/etc/ld.so.preload", R_OK)      = -1 ENOENT (No such file or directory)
open("/etc/ld.so.cache", O_RDONLY)      = 3
fstat64(3, {st_mode=S_IFREG|0644, st_size=143352, ...}) = 0
mmap2(NULL, 143352, PROT_READ, MAP_PRIVATE, 3, 0) = 0xb77a6000
close(3)                                = 0
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
open("/lib/i686/cmov/libc.so.6", O_RDONLY) = 3
read(3, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3\0\3\0\1\0\0\0\0n\1\0004\0\0\0"..., 512) = 512
fstat64(3, {st_mode=S_IFREG|0755, st_size=1327556, ...}) = 0
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb77a5000
mmap2(NULL, 1337704, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0xb765e000
mprotect(0xb779e000, 4096, PROT_NONE)   = 0
mmap2(0xb779f000, 12288, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x140) = 0xb779f000
mmap2(0xb77a2000, 10600, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0xb77a2000
close(3)                                = 0
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb765d000
set_thread_area({entry_number:-1 -> 6, base_addr:0xb765d6c0, limit:1048575, seg_32bit:1, contents:0, read_exec_only:0, limit_in_pages:1, seg_not_present:0, useable:1}) = 0
mprotect(0xb779f000, 8192, PROT_READ)   = 0
mprotect(0xb77e6000, 4096, PROT_READ)   = 0
munmap(0xb77a6000, 143352)              = 0
getpid()                                = 21102
rt_sigaction(SIGCHLD, {SIG_DFL, [CHLD], SA_RESTART}, {SIG_DFL, [], 0}, 8) = 0
geteuid32()                             = 1000
brk(0)                                  = 0x9ea6000
brk(0x9ec7000)                          = 0x9ec7000
getppid()                               = 21101
stat64("/tmp", {st_mode=S_IFDIR|S_ISVTX|0777, st_size=16384, ...}) = 0
stat64(".", {st_mode=S_IFDIR|S_ISVTX|0777, st_size=16384, ...}) = 0
open("/usr/bin/libreoffice", O_RDONLY)  = 3
fcntl64(3, F_DUPFD, 10)                 = 10
close(3)                                = 0
fcntl64(10, F_SETFD, FD_CLOEXEC)        = 0
rt_sigaction(SIGINT, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGINT, {0x8056520, ~[RTMIN RT_1], 0}, NULL, 8) = 0
rt_sigaction(SIGQUIT, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGQUIT, {SIG_DFL, ~[RTMIN RT_1], 0}, NULL, 8) = 0
rt_sigaction(SIGTERM, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGTERM, {SIG_DFL, ~[RTMIN RT_1], 0}, NULL, 8) = 0
read(10, "#!/bin/sh\n/usr/lib/libreoffice/p"..., 8192) = 53
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb765d728) = 21103
wait4(-1, error: line 184: bad flagvector
error: line 2239: bad flagvector
Comment 7 sasha.libreoffice 2012-05-07 02:09:30 UTC
@ h8999@t-online.de
Thanks for additional testing and additional information
I have some questions:
It reproducible in another computer?
It reproducible on another OS if available?
In another desktop (Gnome,Xfce)?
Which JRE used and what if use another (Open, Oracle)?
> read(10, "#!/bin/sh\n/usr/lib/libreoffice/p"..., 8192) = 53
What for file mentioned? May be there is some interesting.

What if move Libreoffice to another place?
Comment 8 sasha.libreoffice 2012-05-08 05:36:40 UTC
May be related:
Bug 44924 - MAILMERGE stops responding sending document with complex DRAW OLE in page header
Comment 9 Florian Reisinger 2012-08-14 13:57:59 UTC
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs.

To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem.

Yours!

Florian
Comment 10 Florian Reisinger 2012-08-14 13:59:18 UTC
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs.

To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem.

Yours!

Florian
Comment 11 Florian Reisinger 2012-08-14 14:03:52 UTC
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs.

To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem.

Yours!

Florian
Comment 12 Florian Reisinger 2012-08-14 14:06:06 UTC
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs.

To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem.

Yours!

Florian

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