| Summary: | MAILMERGE: Writer crashes after sending the first out of four mass mails | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | h8999 |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INVALID | QA Contact: | |
| Severity: | normal | ||
| Priority: | medium | CC: | h8999, LibreOffice, ralf, sasha.libreoffice |
| Version: | 3.4.4 release | ||
| Hardware: | x86 (IA32) | ||
| OS: | Linux (All) | ||
| Whiteboard: | BSA | ||
| i915 platform: | i915 features: | ||
| Attachments: |
backtrace-log plus one screenshot
6 step by step Screenshots |
||
@h8999@t-online.de Can you please try with a current version? May I ask you to read hints on <http://wiki.documentfoundation.org/BugReport> carefully? Then please: - Attach a sample document (not only screenshot) - Attach screenshots with comments if you believe that that might explain the problem better than a text comment. Best way is to insert your screenshots into a DRAW document and to add comments that explain what you want to show - Contribute a step by step instruction containing every key press and every mouse click how to reproduce your problem (and if possible how to created a sample document from the scratch) - add information -- what EXACTLY is unexpected -- and WHY do you believe it's unexpected (cite Help or Documentation!) -- concerning your PC (video card, ...) -- concerning your LibO localization (UI language) –- Libo settings that might be related to your problems -- how you launch LibO and how you opened the sample document -- everything else crossing your mind after you read linked texts (In reply to comment #1) > @h8999@t-online.de > Can you please try with a current version? > I am using Version 3.4.4 Build 1403. To my knowledge, this is the most current version. NOT reproducible with "LibreOffice 3.4.5 RC1 - WIN7 Home Premium (64bit) German UI [Build ID: OOO340m1 (Build:501)]". Sent 20 HTML-Mails without any problem @h8999@t-online.de: Please attach a sample document (the text document) as requested and additionlly answer to the other questions in Comment 1. It would save time if you would answer to all questions in 1 comment. I think it is crystal clear that we need a sample document? Or is the problem reproducible with a new white blank page? Created attachment 54948 [details]
6 step by step Screenshots
When you look at the main document you see a Santa-gif, ment to be sent included, not attached, in the html-mail. The gif is _not_ the problem, I've tried it without.
Hope this helps to isolate the problem.
@ h8999@t-online.de With 3.5.0 still reproducible? Hello Reiner, again, I am from Bielefeld, BTW...
I can confirm your bug, again using LibO from
squeaze-bpo.
There is no sense providing a sample file, because
- you cannot test without personal email account settings
- for privacy reasons you wouldn't publish recipients'
mail addresses
- you have to enter subject and further settings
manually, anyway
- you are faster creating 2 entries with email
addresses that you own in order to check
- you would have to merge letter and addresses anyway.
I started libO with strace and have some output which
might be helpfull:
strace libreoffice
execve("/usr/bin/libreoffice", ["libreoffice"], [/* 41 vars */]) = 0
brk(0) = 0x9ea6000
access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory)
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb77c9000
access("/etc/ld.so.preload", R_OK) = -1 ENOENT (No such file or directory)
open("/etc/ld.so.cache", O_RDONLY) = 3
fstat64(3, {st_mode=S_IFREG|0644, st_size=143352, ...}) = 0
mmap2(NULL, 143352, PROT_READ, MAP_PRIVATE, 3, 0) = 0xb77a6000
close(3) = 0
access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory)
open("/lib/i686/cmov/libc.so.6", O_RDONLY) = 3
read(3, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3\0\3\0\1\0\0\0\0n\1\0004\0\0\0"..., 512) = 512
fstat64(3, {st_mode=S_IFREG|0755, st_size=1327556, ...}) = 0
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb77a5000
mmap2(NULL, 1337704, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0xb765e000
mprotect(0xb779e000, 4096, PROT_NONE) = 0
mmap2(0xb779f000, 12288, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x140) = 0xb779f000
mmap2(0xb77a2000, 10600, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0xb77a2000
close(3) = 0
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb765d000
set_thread_area({entry_number:-1 -> 6, base_addr:0xb765d6c0, limit:1048575, seg_32bit:1, contents:0, read_exec_only:0, limit_in_pages:1, seg_not_present:0, useable:1}) = 0
mprotect(0xb779f000, 8192, PROT_READ) = 0
mprotect(0xb77e6000, 4096, PROT_READ) = 0
munmap(0xb77a6000, 143352) = 0
getpid() = 21102
rt_sigaction(SIGCHLD, {SIG_DFL, [CHLD], SA_RESTART}, {SIG_DFL, [], 0}, 8) = 0
geteuid32() = 1000
brk(0) = 0x9ea6000
brk(0x9ec7000) = 0x9ec7000
getppid() = 21101
stat64("/tmp", {st_mode=S_IFDIR|S_ISVTX|0777, st_size=16384, ...}) = 0
stat64(".", {st_mode=S_IFDIR|S_ISVTX|0777, st_size=16384, ...}) = 0
open("/usr/bin/libreoffice", O_RDONLY) = 3
fcntl64(3, F_DUPFD, 10) = 10
close(3) = 0
fcntl64(10, F_SETFD, FD_CLOEXEC) = 0
rt_sigaction(SIGINT, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGINT, {0x8056520, ~[RTMIN RT_1], 0}, NULL, 8) = 0
rt_sigaction(SIGQUIT, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGQUIT, {SIG_DFL, ~[RTMIN RT_1], 0}, NULL, 8) = 0
rt_sigaction(SIGTERM, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGTERM, {SIG_DFL, ~[RTMIN RT_1], 0}, NULL, 8) = 0
read(10, "#!/bin/sh\n/usr/lib/libreoffice/p"..., 8192) = 53
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb765d728) = 21103
wait4(-1, error: line 184: bad flagvector
error: line 2239: bad flagvector
@ h8999@t-online.de Thanks for additional testing and additional information I have some questions: It reproducible in another computer? It reproducible on another OS if available? In another desktop (Gnome,Xfce)? Which JRE used and what if use another (Open, Oracle)? > read(10, "#!/bin/sh\n/usr/lib/libreoffice/p"..., 8192) = 53 What for file mentioned? May be there is some interesting. What if move Libreoffice to another place? May be related: Bug 44924 - MAILMERGE stops responding sending document with complex DRAW OLE in page header Dear bug submitter! Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs. To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem. Yours! Florian Dear bug submitter! Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs. To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem. Yours! Florian Dear bug submitter! Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs. To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem. Yours! Florian Dear bug submitter! Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs. To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem. Yours! Florian |
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Created attachment 54651 [details] backtrace-log plus one screenshot Problem description: see subject Everything works up to the point when the mails are actually beeing sent. The connection to the smtp-server is established, s. attachment After sending the first mail, writer crashes. Steps to reproduce: Use of an *.ods for mail-address and text. Current behavior: Sends the first mail only Expected behavior: Should send four mails Platform (if different from the browser): Linux 2.6.37.6-0.7-desktop #1 SMP PREEMPT 2011-07-21 02:17:24 +0200 i686 i686 i386 GNU/Linux Browser: Mozilla/5.0 (X11; Linux i686; rv:7.0.1) Gecko/20100101 Firefox/7.0.1