Bug 44463

Summary: FILEASSOC Uninstalling Libreoffice removes Microsoft Office file associations
Product: LibreOffice Reporter: Charles <tanstaafl>
Component: InstallationAssignee: Not Assigned <libreoffice-bugs>
Status: NEW --- QA Contact:
Severity: major    
Priority: high CC: timar74
Version: unspecified   
Hardware: Other   
OS: Windows (All)   
Whiteboard:
i915 platform: i915 features:

Description Charles 2012-01-04 12:56:29 UTC
Hello,

I just nailed down a bug that has been driving me crazy...

I was having a problem where sometimes, but not every time, when I uninstalled Libreoffice on a system that had Microsoft Office installed too, and the Microsoft Office (MSO) file types were associated with MSO, uninstalling Libreoffice (I always uninstall an older version before installing a newer version) would cause MSO to lose all of its file associations.

I finally figured out when it would occur...

If a system does *not* have MSO installed when Libreoffice is installed, and Libreoffice is told to take over the MSO file associations, then *later*, MSO is installed and takes over its file associations, if you then uninstall Libreoffice, it will remove the MSO file associations from MSO.

If, however, Libreoffice is installed *after* MSO, and is told to *not* take over the MSO file associations, uninstalling Libreoffice will *not* cause MSO to lose its file associations.

I hope this was clear.
Comment 1 Charles 2012-01-04 12:59:35 UTC
Just before this I also added another bug/enhancement request for a proper 'File Associations Manager', to provide a way to control these file associations (and change/reset them if desired without having to re-run the full installer), if anyone is interested...

https://bugs.freedesktop.org/show_bug.cgi?id=44462
Comment 2 Marco Ciampa 2012-11-18 20:33:43 UTC
Please to consider this bug much more important than it seems and to rise its importance consequently. It is not a blocker but ... almost, for these reasons:

1) it happens much more frequently (for me 100% ratio) if you, after un install,  _upgrade_ a LibO installation on a dual Office (Microsoft & LibreOffice) system.

2) it cause the damaging of the Microsoft Office installation that, for repairing, needs a total repair or reinstall of the Microsoft Office itself.

This is a real BAD PUBLICITY for all users that tests LibreOffice. It is really a pain for the professional that have to do a dual installation whenever it wants to upgrade LibO and it is even worse for the home / casual user since it usually do not have the skill (or the disks) to repair / reinstall MSO causing that usually it will _never_ try LibO again considering it a dangerous product...

3) it is a longstanding bug that affect all the 3.4, 3.5 and 3.6 (still present in version 3.6.4 ...) series and it is simply time to have it fixed! ... I suggest to provide a patch (quick & dirty) and do not wait more for the mythical FAM being ready for production...

Thank you!
Comment 3 Marco Ciampa 2012-12-06 10:46:59 UTC
Perhaps I have an answer to the apparently strange and random behaviour I've observed. If I have installed Microsoft Office but, for some reason, I haven't used it _yet_ or not used yet with the user (I do not know which of the two actions is acting here) that I use for both Microsoft and Libre Office install, then the LibO installer/uninstaller do not see any MSO associations which are present as system but currently not as the current user, -or- not present yet and configured just by the first run of the current user (again I do not know which action it follows here), and take precendence.

May be an explanation? If yes it could be without any real solution ... but we can find out just a "best way to do it" inserted in the i.e. FAQ or INSTALL or the manual or somewherelse that could be very useful for system administrators like me or for an help for massive installs help for i.e. P.A.s ...
Something like:
1) Install MSO
2) _RUN_ it as administrator
3) _then_ install/unistall/upgrade LibO

Comments?
Comment 4 QA Administrators 2015-01-05 17:51:34 UTC
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