Bug 44795

Summary:	TDF Site: Feedback page required
Product:	LibreOffice	Reporter:	Rainer Bielefeld Retired <LibreOffice>
Component:	WWW	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED FIXED	QA Contact:
Severity:	major
Priority:	medium	CC:	courrier.oou.fr.mjk, gautier.sophie, heinzlesspam, LibreOffice, lohmaier, programming, qubit
Version:	unspecified
Hardware:	Other
OS:	All
URL:	http://www.libreoffice.org/get-help/
See Also:	https://bugs.freedesktop.org/show_bug.cgi?id=50220
Whiteboard:
i915 platform:		i915 features:
Bug Depends on:
Bug Blocks:	35855

Description Rainer Bielefeld Retired 2012-01-15 04:19:05 UTC

Currently we have a forward to the BUGZILLAASSISTANT on
<http://hub.libreoffice.org/file-a-bug/>
This URL soon will be the target of a link in LibO Help menue due to "Bug 35855 - Usability: Add menu item with link to Bug tracking system>.

But this page should not directly forward to the assistant, but allow some other feedback, to, so a new Page for this will have to be created. Some Ideas you fin on <http://input.mozilla.com/en/feedback>  and in attachments for Bug 35855  <https://bugs.freedesktop.org/attachment.cgi?id=53104> and <https://bugs.freedesktop.org/attachment.cgi?id=53124>
This new page will have a link to the assistant. It should be mentioned that it's planned to transfer some additional information from LibO like localization, OS and similar in future.
IMHO item "Bug" on <http://www.libreoffice.org/get-help/> should be replaced by Feedback, but that can be negotiated.

Comment 1 Christian Lohmaier 2012-01-15 04:39:47 UTC

If the purpose is not to file a bug, but provide other feedback, then the link should not be named file-a-bug.

Comment 2 Rainer Bielefeld Retired 2012-01-15 11:00:48 UTC

I believe the current hub-page may keep it's name - it's only for forwarding. But of course a more general name also here would be more appropriate, and the page "Feedback" page to be created, of course, should be called "feedback"

Comment 3 Rob Snelders 2012-11-25 12:55:55 UTC

I have changed the link people are forwarded to to http://hub.libreoffice.org/send-feedback/ in preperation that we want more ways of feedback. An easy change and seems much better to me.

Comment 4 Rainer Bielefeld Retired 2013-03-25 06:43:17 UTC

We already had some suggestions, see <http://listarchives.libreoffice.org/global/design/msg05057.html>

With the upcoming localized BSA versions the feedback page becomes some more urgent, Users with LibO UI localizations ofr what a BSA localization exists need a possibility to choose whether they want to use the English or their localized BSA.

Comment 5 Rainer Bielefeld Retired 2013-03-25 06:47:07 UTC

@Sophie, Rob:
we discussed that few days ago on mailing list as a possibility where user can select localized or English BSA

Comment 6 Robinson Tryon (qubit) 2014-02-04 09:12:39 UTC

Feedback page is implemented, and the current hub url points to it. (e.g. http://qa.libreoffice.org/feedback/?LOversion=4.2.0.4&LOlocale=en-US&LOmodule=TextDocument)

Resolving as Fixed.

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