Bug 46331

Summary:	No logging whatsoever when using empathy
Product:	Telepathy	Reporter:	pterion
Component:	logger	Assignee:	Telepathy bugs list <telepathy-bugs>
Status:	RESOLVED INVALID	QA Contact:	Telepathy bugs list <telepathy-bugs>
Severity:	major
Priority:	medium
Version:	unspecified
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
Whiteboard:
i915 platform:		i915 features:

Description pterion 2012-02-20 02:49:29 UTC

In Empathy, while getting notification about a new message, the tooltip shows the text, but when I click on it the message window is opened empty. Additionally, this message cannot be found in previous conversations.

The message is not being logged in ~/.local/share/TpLogger/ and not visible in the Previous Conversations.

Using Version: 3.3.3-0ubuntu1~ppa11.10+1 on Ubuntu 11.10

(Originally reported here: https://bugzilla.gnome.org/show_bug.cgi?id=670270)

Comment 1 pterion 2012-02-23 09:07:14 UTC

I deleted the existing history from .purple and discovered that new message are not being created there or nowhere else for that matter.

Comment 2 Nicolas Dufresne 2012-03-05 10:59:22 UTC

(In reply to comment #1)
> I deleted the existing history from .purple and discovered that new message are
> not being created there or nowhere else for that matter.

telepathy logger does not store stuff in .purple directory, this is where pidgin log stuff.

Please check that logging in enable for your session (not sure on UI side, but the dconf path is app/telepathy-logger/enabled).

Also, it would help if you manually run the logger and provide complete logs (as attachment please).
 TPL_PERSIST=1 TPL_DEBUG=all /usr/libexec/telepathy-logger

Fix the path if your distro is not using the standard one.

Comment 3 pterion 2012-03-06 01:28:27 UTC

logger was disabled :/

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