Bug 48518

Summary:

[gm45] GPU lockup render.IPEHR: 0x01840000

Product:

xorg

Reporter:

Bryce Harrington <bryce>

Component:

Driver/intel

Assignee:

Chris Wilson <chris>

Status:

RESOLVED DUPLICATE

QA Contact:

Xorg Project Team <xorg-team>

Severity:

major

Priority:

high

CC:

devtry1

Version:

unspecified

Hardware:

x86 (IA32)

OS:

Linux (All)

Whiteboard:

i915 platform:

i915 features:

Attachments:

Description	Flags
BootDmesg.txt	none
CurrentDmesg.txt	none
i915_error_state.txt	none
XorgLog.txt	none

Description Bryce Harrington 2012-04-10 12:19:14 UTC

Forwarding this bug from Ubuntu reporter devtry:
http://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/978084

[Problem]
GPU lockup during RANDR operations

[Original Description]
I was working on an external monitor with my notebook.
I changed the monitor settings to turn off the external monitor and turn on the notebook integrated monitor.
When I applied the changes something went wrong: I couldn't see anything. Then I replugged the VGA cable for the external monitor and something appeared again, but it's all working strange and not as it should.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-22.35-generic-pae 3.2.14
Uname: Linux 3.2.0-22-generic-pae i686
.tmp.unity.support.test.0:
 
ApportVersion: 2.0-0ubuntu4
Architecture: i386
Chipset: gm45
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Tue Apr 10 16:30:18 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DuplicateSignature: [gm45] GPU lockup  render.IPEHR: 0x01840000 Ubuntu 12.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GpuHangFrequency: This is the first time
GpuHangReproducibility: I don't know
GpuHangStarted: Today
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120301)
InterpreterPath: /usr/bin/python2.7
MachineType: Acer Aspire 1810TZ
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-22-generic-pae root=UUID=834c4fb1-e775-4492-ac70-caa36a4c18fd ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-intel
Title: [gm45] GPU lockup  render.IPEHR: 0x01840000
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 08/31/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: v1.3314
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JM11-MS
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv1.3314:bd08/31/2010:svnAcer:pnAspire1810TZ:pvrv1.3314:rvnAcer:rnJM11-MS:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Aspire 1810TZ
dmi.product.version: v1.3314
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.7.4-0ubuntu3
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Comment 1 Bryce Harrington 2012-04-10 12:20:58 UTC

Created attachment 59746 [details]
BootDmesg.txt

Comment 2 Bryce Harrington 2012-04-10 12:21:08 UTC

Created attachment 59747 [details]
CurrentDmesg.txt

Comment 3 Bryce Harrington 2012-04-10 12:21:21 UTC

Created attachment 59748 [details]
i915_error_state.txt

Comment 4 Bryce Harrington 2012-04-10 12:21:32 UTC

Created attachment 59749 [details]
XorgLog.txt

Comment 5 Bryce Harrington 2012-04-10 12:23:54 UTC

Further description from user about what they saw during the failure:

"""
Unfortunately I was working and I had to restart the computer; anyway nearly nothing worked: it was just a miracle that I managed to report the bug. I couldn't even open a terminal, I don't think I would have managed to take a screenshot. Neither I had a camera at hand to take a photo.

I'll do my best to describe what I saw:

 - no launcher appearing when approching the left screen side
 - no panel (the top bar)
 - all the windows (which were already open) overlapping and cut
 - clicking on a window didn't cause it to appear on the foreground, but I was able to interact with the application program (write, click buttons)
 - no keyboard shortcut worked (at least not visibly); I tried using these: CTRL-ALT-T (to open a Terminal), Windows button (to open the Dash), ALT-F4 (to close windows)
 - I was able to drag the windows

I didn't think about this when it happened: maybe even if I was "blind" everything was working and I could take a screenshot. Anyway it's too late and I'm still not sure I could.

Thanks!
"""

Comment 6 Chris Wilson 2012-04-10 15:07:03 UTC


*** This bug has been marked as a duplicate of bug 36515 ***

Comment 7 devtry1 2012-04-11 10:48:18 UTC

I'm the original reporter devtry.

Thanks to Bryce Harrington for reporting the bug upstream.

I have subscribed myself to the bug 36515 and I will add my description to that bug; in fact the original description of the bug 36515 is not exactly the same as mine.

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