Summary: | Writer hangs when draw object is selected and the user opens Insert menu | ||
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Product: | LibreOffice | Reporter: | Pablo Ferrari <pjferra> |
Component: | Writer | Assignee: | Björn Michaelsen <bjoern.michaelsen> |
Status: | RESOLVED NOTOURBUG | QA Contact: | |
Severity: | critical | ||
Priority: | high | CC: | bjoern.michaelsen, pjferra, serval2412 |
Version: | 3.6.0.4 release | ||
Hardware: | x86-64 (AMD64) | ||
OS: | Linux (All) | ||
Whiteboard: | |||
i915 platform: | i915 features: | ||
Attachments: |
Strace log
Screenshots taken before and after ckicking Insert menu |
Created attachment 69012 [details]
Screenshots taken before and after ckicking Insert menu
On pc Debian x86-64 with 3.6 sources updated today, I don't reproduce this behaviour. Could you rename your LO directory profile (see http://wiki.documentfoundation.org/UserProfile)? Do you have lo-menubar package installed? If yes, could you uninstall it for the test? If you still reproduce the problem, you should give a try to a newer version (3.6.2). Renaming the LO directory profile doesn't soves the problem Uninstalling lo-menubar does. I'd like keep on using lo-menubar ¿What should I do? ¿How do I update to 3.6.2? I've got libreoffice ppa enabled but I haven't got an update. Thanks Michael: an idea of what we can propose here? Pablo, could you please get valgrind log? It might help to locate the problem. The hints are at http://wiki.documentfoundation.org/BugReport#How_to_get_a_valgrind_log_.28on_Linux.29 It is related to the LO Menubar extension => adding Ubuntu hacker into CC. Anyway, it is related to 3rd-party extension and affecting only limited group of users => it should not block 3.6.3 release with many other useful fixes => lowering the severity a bit. If it is a hang a gdb with debug symbols installed and: "thread apply all backtrace" would be the most useful thing I think. All yours Bjoern :-) lo-menubar is not LibreOffice, thus NOTOURBUG on this tracker. Note that lo-menubar is obsolete with quantal (which has a new implementation vendorpatched directly into LibreOffice) on Ubuntu. This should be reported at Launchpad, if there are still issues on quantal. For precise this will be closed WONTFIX and lo-menubar is not part of the main repository. |
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Created attachment 69011 [details] Strace log Clicking on Insert menu when draw object selected hangs Writer and uncontrolling increases CPU and RAM Steps to reproduce: 1) Open Writer 2) Create a Draw objecto (a line, a cirle, whatever) 3) With the object selected, click on Insert menu The CPU will suddenly grow up to 100% and RAM will slowly grow until the system crashes. Ubuntu 12.04.1 LTS Libreoffice 3.6.0~rc4-0ubuntu3~ppa1~precise1