| Summary: | : Installation stops with error message 1303 | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | fladatsch |
| Component: | Installation | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INVALID | QA Contact: | |
| Severity: | major | ||
| Priority: | medium | CC: | jmadero.dev, timar |
| Version: | 4.0.0.0.beta1 | ||
| Hardware: | Other | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| i915 platform: | i915 features: | ||
| Attachments: | Screenshot of the error message | ||
Adding Andras to this as he's our Windows Installer expert. Andras - any ideas about this one? I've never seen this error before. For possible solution I found this on the net: http://support.microsoft.com/kb/296175 Sorry, I linked the wrong article. This one is better: http://support.microsoft.com/kb/228658 Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of FDO |
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Created attachment 71316 [details] Screenshot of the error message On Windows 8 64-bit, trying to install LibreOffice 4.0 Beta 1 results in the following error message: "Error 1303: The installer has inufficient privileges to access this directory: C:\ProgramData\Microsoft\...\LOdev 4.0. The installation cannot continue."