Bug 59262

Summary:	web help missing
Product:	LibreOffice	Reporter:	Terrence Enger <lo_bugs>
Component:	WWW	Assignee:	Jan Holesovsky <kendy>
Status:	NEW ---	QA Contact:
Severity:	normal
Priority:	medium	CC:	beimaginativeegroup, jmadero.dev, nn.libo, website
Version:	4.0.0.1 rc
Hardware:	Other
OS:	All
Whiteboard:
i915 platform:		i915 features:

Description Terrence Enger 2013-01-12 00:08:44 UTC

In Base Table Data View, I right clicked on a column headking and
selected Column Format from the drop-down menu to get to the Dialog
"Field Format".  There I clicked <Help>.  This opened a FireFox tab to
<https://help.libreoffice.org/dbtdata/cui:ListBox:RID_SVXPAGE_NUMBERFORMAT:LB_CATEGORY?Language=en-US&System=UNIX&Version=4.0>,
which tells me

    Dbtdata/cui:ListBox:RID SVXPAGE NUMBERFORMAT:LB CATEGORY
    There is currently no text in this page.

Thie seems, please pardon the pun, un<Help>ful.


I see this with 4.0.0.1 (Build id 527dba6...) installed "in parallel"
from the tarball of 32-bit .deb files.  I did not install any helppack
or languagepack.


I am setting status UNCONFIRMED in case the difficulty has something
to do with my flaky access to the internet.


Terry.

Comment 1 Terrence Enger 2013-01-12 14:04:33 UTC

With master commit 16ab898, pulled around 2012-01-10 10:55Z, the same
ser actions bring me to a different URI,
<https://help.libreoffice.org/Error/HTTP_NOT_FOUND.html.var>, which
has a different title but amounts to the same thing ...

    Error/HTTP NOT FOUND.html.var
    There is currently no text in this page.

Comment 2 Andras Timar 2013-01-12 14:12:48 UTC

AFAIK version 4.0 help files have not been uploaded to wiki yet.

Comment 3 Jean Spiteri 2013-01-12 15:05:13 UTC

I'm marking this as a NOTABUG since this is not exactly a bug but something which is not yet ready.

Comment 4 Terrence Enger 2013-01-12 15:41:25 UTC

In a sense NOTABUG sounds entirely right.  But the release candidate
was announced on a bunch of mailing lists.  Perhaps the download page
<http://www.libreoffice.org/download/pre-releases/> or the release
notes <https://wiki.documentfoundation.org/Releases/4.0.0/RC1> should
warn early testers not to expect the web-help to work?

Comment 5 Jan Holesovsky 2013-01-15 19:51:31 UTC

Taking this, need to check this when the 4.0 help is uploaded.

Comment 6 Joel Madero 2013-03-04 18:01:57 UTC

@Jan - any update on this one?

Comment 7 Nino 2013-03-28 20:23:23 UTC

Are you aware, that with installed LOCALHELP F1 also returns a blank page when called from this dialog? So maybe it's not related to WIKIHELP but the help call is malformed itself? Or the help page does not exist at all? 

Got identical results (empty help page) in 4.0.2.2, 3.6.5.2, and 3.5.7.2

Comment 8 Andras Timar 2013-04-11 21:19:54 UTC

Nino is right.

Comment 9 Terrence Enger 2014-08-14 13:05:02 UTC

I still see the problem with my debug build of master commit 692878e,
fetched 2014-08-13, built and running on debian-wheezy 64-bit.

The referenced URI is
<https://help.libreoffice.org/dbtdata/cui/ui/numberingformatpage/categorylb?Language=en-US&System=UNIX&Version=4.4>,
and the page reads:

    Dbtdata/cui/ui/numberingformatpage/categorylb

    There is currently no text in this page. You can search for this
    page title in other pages, or search the related logs, but you do
    not have permission to create this page.

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