Bug 63601

Summary: Error box at startup
Product: LibreOffice Reporter: Fa <fdalfa>
Component: LibreofficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME QA Contact: Jorendc <jorendc>
Severity: normal    
Priority: medium    
Version: 4.0.2.2 release   
Hardware: x86 (IA32)   
OS: Windows (All)   
Whiteboard:
i915 platform: i915 features:
Attachments: Screenshot of the error.
Screenshot of error
Screenshot of error 2

Description Fa 2013-04-16 12:20:12 UTC
Created attachment 78077 [details]
Screenshot of the error.

After a fresh installation I receive four error boxes at each component startup except Base:
1. Errore nel caricare il BASIC del documento file:///C:/Programmi/LibreOffice%204.0/program/../share/basic/Launcher/script.xlb/:
Errore generale.
Errore generale di I/O.
2. Errore nel caricare il BASIC del documento file:///C:/Programmi/LibreOffice%204.0/program/../share/basic/Schedule/script.xlb/:
Errore generale.
Errore generale di I/O.
3. Errore nel caricare il BASIC del documento file:///C:/Programmi/LibreOffice%204.0/program/../share/basic/Launcher/dialog.xlb/:
Errore generale.
Errore generale di I/O.
4. Errore nel caricare il BASIC del documento file:///C:/Programmi/LibreOffice%204.0/program/../share/basic/Schedule/dialog.xlb/:
Errore generale.
Errore generale di I/O.
then it starts.
The files reported in above messages doesn't exists in the specified path.

I'm running on WindowsXP Pro SP3.

regards,
Fabrizio
Comment 1 Jorendc 2013-04-16 22:34:55 UTC
Created attachment 78113 [details]
Screenshot of error

Only one screenshot is enough :-). We don't need 4 duplicates ;-). (sorry for the nitpicking)
Comment 2 Jorendc 2013-04-16 22:36:16 UTC
Created attachment 78114 [details]
Screenshot of error 2
Comment 3 Jorendc 2013-04-16 22:38:42 UTC
hi,

Thanks for reporting.

Following this thread: http://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=4219 resetting your user profile should do the job. Can you give this a try please (guide: https://wiki.documentfoundation.org/UserProfile#Resetting_the_user_profile) and give us feedback this solved the problem?

Thanks for your time retesting!

Kind regards,
Joren
Comment 4 Fa 2013-04-19 10:05:29 UTC
Hi,

It works! 
FYI i've also an old OpenOffice 2.4.3 installed; the issue may be related to the profile migration? I've found a "MIGRATED4" file in the OpenOffice.org2 profile folder.

thanks and regards,
Fabrizio
Comment 5 Jorendc 2013-04-19 10:25:44 UTC
(In reply to comment #4)
> Hi,
> 
> It works! 
Glad to hear :-)! Thanks for taking time replying.

> FYI i've also an old OpenOffice 2.4.3 installed; the issue may be related to
> the profile migration? I've found a "MIGRATED4" file in the OpenOffice.org2
> profile folder.

Yes, that is the most reasonable cause of this issue :-). Because it is fixed for you, I mark this as RESOLVED WORKSFORME.

Kind regards,
Joren

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