Bug 63877

Summary: FILESAVE: Save screen freezes under Windows 8
Product: LibreOffice Reporter: Thomas van der Meulen <pje335-lo>
Component: LibreofficeAssignee: Not Assigned <libreoffice-bugs>
Status: NEW --- QA Contact: QA Administrators <qa-admin>
Severity: major    
Priority: high CC: barta, bobbye801, darren.p.kenny
Version: 4.0.0.3 release   
Hardware: Other   
OS: Windows (All)   
URL: http://ask.libreoffice.org/en/question/15715/i-have-just-installed-the-latest-version-of/
Whiteboard: BSA
i915 platform: i915 features:
Attachments: a screenshot of the problem

Description Thomas van der Meulen 2013-04-24 10:18:09 UTC
Created attachment 78421 [details]
a screenshot of the problem

Problem description: since I have instaled LibreOffice 4.0.X the savescreen frezes and I can't save a file so LibreOffice is useles 

Steps to reproduce:
1. make a document in writer or spreatsheet
2. Try to save the file
3. ....

Current behavior: the screen freezes and you can't save the file

Expected behavior: normal saveing and no Freezing.

This only happens on my Windows 8 PC  and also with OpenOffice 3.4.1 


              
Operating System: Windows 8
Version: 4.0.0.3 release
Comment 1 Florian Reisinger 2013-04-25 06:17:49 UTC
WFM with Version 4.0.2.2 (Build ID: 4c82dcdd6efcd48b1d8bba66bfe1989deee49c3) @Win8

Saving & opening works fine. Tried with fresh user profile?
Comment 2 Thomas van der Meulen 2013-04-25 06:19:43 UTC
I have tried a fresh user profile but it didn't help.
I will test opening a File this afternoon
Comment 3 QA Administrators 2013-11-04 22:17:44 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 4 Dar 2013-11-26 20:54:47 UTC
I'm not the original submitter, but I am seeing this hang also on saving.

It would appear to be only when I've pasted in an image from the web that
the saving causes LibreOffice to become unresponsive.

The document I'd be saving, wouldn't have to be that big, and also is using the default ODT format. 

Visually, it looks like the save has already completed, in that the progress bar
displaying the save progress has gone to 100%, and is gone off screen then.

The CPU would appear to be working at approx 20% for a time when this is happening, but I've been unable to get any more information than that. If I leave it for a few minutes then I find that it completes and I'm able to continue to edit.

It's quite frustrating though - I'm a regular user of LibreOffice on Mac, and have never seen this, and previously, on Win XP didn't either. But since updating to Win 8, I've observed this a lot.
Comment 5 Dar 2013-11-26 20:55:39 UTC
I should probably mention that I've tried the latest builds too, with no improvement.
Comment 6 tommy27 2014-01-05 09:17:48 UTC
probably Win8 specific. I do not see freeze under Win7 64bit and WinXp 32bit.

@Thomas and Dar
are you computers 32 or 64 bit systems?
Comment 7 Owen Genat 2014-08-10 03:02:14 UTC
*** Bug 68821 has been marked as a duplicate of this bug. ***

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