Summary: | calling "edit with external tool": linked images disappear, Writer crashes | ||
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Product: | LibreOffice | Reporter: | Ulrich Windl <Ulrich.Windl> |
Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
Status: | NEEDINFO --- | QA Contact: | |
Severity: | critical | ||
Priority: | medium | CC: | jmadero.dev, serval2412, Ulrich.Windl |
Version: | 4.0.5.2 release | ||
Hardware: | Other | ||
OS: | Windows (All) | ||
Whiteboard: | |||
i915 platform: | i915 features: |
Description
Ulrich Windl
2013-10-21 06:49:38 UTC
On Windows 7 with 4.1.3 version, I don't reproduce this. (external tool is XnView in my case). For the test, could you give a try to 4.1.3? If you still reproduce this, try the raw method: - uninstall LO - rename your LO directory profile - clean your Windows registry with a free tool (eg: ccleaner) - install last LO version - test again Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Tried to reproduce with 4.1.6: It worked for one image then failed for subsequent images. After restarting LibreOffice, it failed at the first image already. I have recorded the behavior on a video (WMV, 11MB). I could share the video, but cannot provide the document for legal reasons. Ulrich: for the test and since you can't provide the file, could you give a try to 4.3.0beta2 (see http://www.libreoffice.org/download/pre-releases/)? If you still reproduce the problem, it could be very useful you try to retrieve a backtrace (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace) I am going to move this back to UNCONFIRMED. If one QA person using Windows XP can test this, if you cannot reproduce please close as WORKSFORME. If you can...we should determine if we're still going to support an operating system that is EOL. Hi Ulrich - We really need a test document. You can create a new document that has the same behavior if that is better (than sharing the confidential one) but we can't do much without the test document. Also - what external tool are you using? Marking as NEEDINFO again - once you provide a simple (the simpler the better) test document along with an answer to the above question, mark as UNCONFIRMED. Thanks for your patience. |
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