Bug 71045

Summary:	ASKLIBREOFFICE: Can't submit feedback form!
Product:	LibreOffice	Reporter:	jddcef
Component:	WWW	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED MOVED	QA Contact:
Severity:	normal
Priority:	high	CC:	evgeny.fadeev, floeff, qubit, website
Version:	unspecified	Keywords:	regression
Hardware:	Other
OS:	All
Whiteboard:	BSA
i915 platform:		i915 features:

Description jddcef 2013-10-30 11:41:01 UTC

Problem description: 
Can't report feedback on http://ask.libreoffice.org/en/feedback/

Steps to reproduce:
1. Visit http://ask.libreoffice.org/en/feedback/
2. Fill in form, captcha, all fields
3. The page keeps asking for the captcha even though it's filled in.

Current behavior:
Captcha never accepted.
Expected behavior:
Page should submit my comment.

Ironically my message I was trying to feedback was:
"
Why is it so hard to give feedback on this project?

Help -> Send Feedback....
You might as well take that option out as it doesn't work, you have to login to some account which is a mission to remember the details for, so I'm not going to give feedback to improve the product.  This makes me sad to see.

Cheers,


David
p.s. make it easier
"
Operating System: Windows 8
Version: 4.2.0.0.alpha0+ Master

Comment 1 Florian Effenberger 2013-10-30 14:56:50 UTC

Evgeny, can you have a look please?

Comment 2 Robinson Tryon (qubit) 2013-10-30 16:18:09 UTC

Testing on Ubuntu 12.04.3 + Chromium 28.0.1500.71

CONFIRMED: I'm unable to submit the form, regardless of whether I submit a correct or incorrect answer to ReCAPTCHA.

NOTES:
- I'm not logged-in to Askbot
- Checking/unchecking "I don't want to give my email or receive a response:" has no effect on whether the form is submitted

Comment 3 Gaetane le Grange 2013-12-20 11:50:17 UTC

I have experienced something similar (but not sure if it is related) to this but with all javascript related items on the ask.libreoffice.org (which looks great, btw!) using Chrome Version 31.0.1650.63 m on Windows 7. I was trying to create an account with my Google ID to post a question but I couldn't (click and then nothing). So then I went to the feedback page to tell you I couldn't log in and then it wouldn't send the form (click and then nothing) and now, thanks to google... I'm here :P

In Chrome Inspector I get the following error messages for the other pages:

Uncaught SyntaxError: Unexpected token . f353397c139d.js:16
Uncaught ReferenceError: $ is not defined ask.libreoffice.org/:243
Uncaught ReferenceError: $ is not defined ask.libreoffice.org/:298
Uncaught ReferenceError: jQuery is not defined jquery.validate.min.js:2
Uncaught ReferenceError: $ is not defined jquery.openid.js:1
Uncaught ReferenceError: $ is not defined ask.libreoffice.org/:419
Uncaught ReferenceError: cleanUrl is not defined ask.libreoffice.org/:426

On the feedback page I get:
Uncaught SyntaxError: Unexpected token . f353397c139d.js:16
Uncaught ReferenceError: $ is not defined ask.libreoffice.org/:54
Uncaught ReferenceError: $ is not defined ask.libreoffice.org/:108
Uncaught ReferenceError: cleanUrl is not defined ask.libreoffice.org/:126

Looks like a possible syntax error or JS library conflict?

I don't mind volunteering to help fix it if there is some way I can help.

Thanks for all the great work!

Comment 4 Björn Michaelsen 2014-03-18 11:30:58 UTC

Moved to redmine: https://redmine.documentfoundation.org/issues/288 please continue there.

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