| Summary: | List of printers is only read at app launch time, never re-read, jobs fail silently | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Alex Korobkin <korobkin+lpad> |
| Component: | Printing and PDF export | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | UNCONFIRMED --- | QA Contact: | |
| Severity: | normal | ||
| Priority: | medium | CC: | barta, todventtu |
| Version: | 4.3.0.0.alpha0+ Master | ||
| Hardware: | Other | ||
| OS: | Linux (All) | ||
| Whiteboard: | BSA | ||
| i915 platform: | i915 features: | ||
hi did you try with a recent 4.3 beta2 build? is issue still there? Tested with recently released 4.3.1.2, the bug is still there. Could not reproduce silent error or any error for that matter. Ubuntu 14.10 64-bit Version: 4.3.3.2 Build ID: 430m0(Build:2) and Version: 4.4.0.0.alpha2+ Build ID: 5bff4b016c4b44f4123e0e6a4fd4c0c4dc0cfa2d TinderBox: Linux-rpm_deb-x86_64@46-TDF-dbg, Branch:master, Time: 2014-11-13_00:14:29 Looks like it handles it better with this version. It still cannot hanlde the situation when printserver changes via /etc/cups/client.conf: 1. Add your printserver to /etc/cups/client.conf using ServerName yourprintserver.tld 2. Check the list of printers: lpstat -a 3. Start libreoffice, check the list of printers 4. Edit /etc/cups/client.conf, ServerName anotherprintserver.tld 5. Check the list of printers: lpstat -a Should see printers from another printserver 6. In currently opened LibreOffice check the list of printers: You will see the same old list of printers. This scenario might look unusual, but it helps people who move between buildings or floors with their laptops. They might change client.conf manually, or ServerName might point to a cname that resolves to a different server in each network. lpstat -a and GTK dialog always correctly show the printers. LibreOffice insists on showing the printers from the original printserver that was there when it started. |
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Problem description: It seems LibreOffice only reads the list of printers when it starts, and keeps the connection live all the time. If the CUPS printserver restarts, or if the laptop with LibreOffice is moved between the networks, LibreOffice cannot print anymore until relaunched. This is quite serious inconvenience for users with laptops. Steps to reproduce: 1. Open new empty document in LibreOffice Writer 2. Print it 3. Restart CUPS on the printserver (sudo service cups restart) 4. Try printing the document again Current behavior: LibreOffice silently fails to print without showing any error message. Expected behavior: Ideal: re-read the list of printers when Print dialog is shown, print the document. Less ideal: show error message that it couldn't print. Operating System: Ubuntu Version: 4.3.0.0.alpha0+ Master