Bug 77894

Summary:	Error dialog after printing in LibreOffice writer
Product:	LibreOffice	Reporter:	thomass <libreoffice-bugzilla>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	NEW ---	QA Contact:
Severity:	normal
Priority:	medium	CC:	cno, glgxg, janjansen, mrzenwiz, peter_sewell, twist
Version:	4.2.3.3 release
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
See Also:	https://bugs.freedesktop.org/show_bug.cgi?id=77776
Whiteboard:
i915 platform:		i915 features:

Description thomass 2014-04-24 13:28:47 UTC

Hi,

after updating LibreOffice to version 4.2.3.3 (from ubuntu 14.04 repository), I get an error dialog after sending a job to local cups server. This dialog contains this message:

  "I could not start the printer.
   Check printer configuration"

But printing starts and finishes without a visible problem.

This problems occurs on three different installations (all running Kubuntu 14.04).

(I have seen another bugreport (Bug 77311), which was wrongly closed as a duplicate of bug 76195, but 76195 is something completely different...)

Any help is most welcome!

Regards,
Thomas

Comment 1 Cor Nouws 2014-04-26 19:41:27 UTC

Hi Thomas,

Thanks for reporting. I can confirm this.

(The problem with bug 77311 is that it reported more then one problem...)

Cor

Comment 2 Don 2014-04-27 00:03:58 UTC

I have the same issue also on several printers. Printing always starts even though the error message says there is a problem. I'm running LO 4.2.3.3 on Ubuntu 14.04.

Comment 3 MR Zenwiz 2014-04-28 17:11:41 UTC

I can confirm that this also happens on LO 4.2.3.3 running on Xubuntu 12.04.2 LTS.

Comment 4 James Fowlie 2014-04-29 21:30:45 UTC

I have the same issue on Ubuntu 14.04 AMD64 Desktop with LO 4.2.3.3.

Comment 5 Peter Sewell 2014-04-30 18:34:33 UTC

I also have this problem. Error box - but printing works fine.

Comment 6 NoOp 2014-05-03 20:07:49 UTC

Confirm with 4.2.3.3. 

Works for me with
Version: 4.2.4.1
Build ID: d4c441391e20647b3d2e8dde4d20aa868e77e51

Comment 7 Aibara 2014-06-24 16:23:30 UTC

This is fixed for me with version 4.2.4.2 (build ID: 420m0[Build:2]) from the Ubuntu 14.04 repos.

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