Bug 78964

Summary:	LibO can't print to local wi-fi printer
Product:	LibreOffice	Reporter:	Parinya Teerakasemsuk <95kreaninw95>
Component:	Printing and PDF export	Assignee:	Not Assigned <libreoffice-bugs>
Status:	NEEDINFO ---	QA Contact:
Severity:	major
Priority:	medium	CC:	95kreaninw95, barta, jmadero.dev
Version:	4.2.4.2 release
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
See Also:	https://bugs.freedesktop.org/show_bug.cgi?id=80404 https://bugs.freedesktop.org/show_bug.cgi?id=80223
Whiteboard:	NeedAdvice
i915 platform:		i915 features:
Attachments:	Printed paper, showing errors.

Description Parinya Teerakasemsuk 2014-05-20 12:40:50 UTC

Created attachment 99408 [details]
Printed paper, showing errors.

I'm using Ubuntu 14.04 LTS 64bit, updated to the latest version. I can't print to  my local wifi printer - Brother MFC-J6710DW. I have installed the official driver from Brother's website.

http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfcj6710dw_all

All of my printer's features are working fine in other applications. So, my workaround is that, I have to export my documents in LibreOffice as PDF, and print those documents with PDF viewer in Ubuntu.

There's a similar bug that had been reported. But it marked as FIXED. And the opener said the bug did not happen in 4.2.4.

https://bugs.freedesktop.org/show_bug.cgi?id=77776

So, I decided to open a new bug report as it appears not to be the same case with the bug that had been reported and FIXED.

Comment 1 Joel Madero 2014-06-04 04:06:59 UTC

Not a blocker to be honest. Blockers are very very rare and only apply when a majority of our users are affected. Lowering to major.

Comment 2 tommy27 2014-06-25 20:26:17 UTC

another printing issue with Brother machines... see Bug 80404 and Bug 80223
maybe not a coincidence?

Comment 3 tommy27 2014-07-09 18:59:24 UTC

is issue still reproducible with LibO 4.2.5.2?

Comment 4 tommy27 2014-07-19 08:33:33 UTC

set status to NEEDINFO still waiting for user feedback
once you answer those questions revert status to UNCONFIRMED is issue is still there or to RESOLVED WORKSFORME if issue is gone

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