| Summary: | Other: The program can't start | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | gitzu |
| Component: | Installation | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED NOTOURBUG | QA Contact: | |
| Severity: | normal | ||
| Priority: | medium | CC: | DannyGembom, gerard.fargeot, serval2412, vstuart.foote |
| Version: | 4.3.0.0.beta1 | ||
| Hardware: | Other | ||
| OS: | Windows (All) | ||
| See Also: | https://bugs.freedesktop.org/show_bug.cgi?id=79321 | ||
| Whiteboard: | BSA PossibleRegression | ||
| i915 platform: | i915 features: | ||
| Attachments: |
The screen capture with the error
Libre Office now start correctly....But trying open a file with calc produce this error (Screen capture message) File opened that produce the new error message Confirm false positive in Avast Perhaps another different bug, with specific open file in calc |
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Related to Avast. Avast put basegfxlo.dll and nsplugin.exe in quarantine. (suspicion of Win32:Evo-gen) Did you download LO from official website? (http://www.libreoffice.org/download/libreoffice-fresh/) Hi there.... I follow instruction from: https://wiki.documentfoundation.org/BugHunting_Session_4.3.0 Quick Start : * Download: http://dev-builds.libreoffice.org/pre-releases/ * Test what you want * Found a bug? Mention at irc / write an issue Simple as that - all help greatly appreciated ! ----------------------------------------------- Then the installer is from: http://dev-builds.libreoffice.org/pre-releases/win/x86/LibreOfficeDev_4.3.0.0.beta1_Win_x86.msi Regards... Thank you gitzu for your feedback, I put it back to NEW. (Just by curiosity, with last updates of Avast, does it still put them in quarantine?) Created attachment 99823 [details]
Libre Office now start correctly....But trying open a file with calc produce this error (Screen capture message)
Created attachment 99825 [details]
File opened that produce the new error message
In the load of document Calc now show the message in previous attachment (clipboard1.jpg)
Comment on attachment 99823 [details]
Libre Office now start correctly....But trying open a file with calc produce this error (Screen capture message)
Libre Office now start correctly....But trying to open a file with Calc produce this error (Screen capture message)
On pc Debian x86-64 with 4.2 sources updated some days ago, I don't reproduce the problem. At the opening, LO proposed me to update links to other files, answering yes or no leads to no crash. Given the problem you had with Avast, could you give a try to a raw reinstall, I mean: - uninstall completely LO - remove any remnant LO directories (backup your LO directory profile if needed) - clean your Windows registry with a free tool (eg: ccleaner) - install LO again. ? *** Bug 79241 has been marked as a duplicate of this bug. *** Created attachment 99894 [details]
Confirm false positive in Avast
Created attachment 99896 [details]
Perhaps another different bug, with specific open file in calc
(In reply to comment #8) > On pc Debian x86-64 with 4.2 sources updated some days ago, I don't > reproduce the problem. > At the opening, LO proposed me to update links to other files, answering yes > or no leads to no crash. > > Given the problem you had with Avast, could you give a try to a raw > reinstall, I mean: > - uninstall completely LO > - remove any remnant LO directories (backup your LO directory profile if > needed) > - clean your Windows registry with a free tool (eg: ccleaner) > - install LO again. > ? Dear Julien Nabet, Really there are two problems: 1. With avast there are a false positive, confirmed, (You can see new attachment). Posible solution: inform Avast about false positive. 2. New problem, perhaps another different bug: Running wihtout avast, i'ts ok, but tryging to open file "18_aspectos_demograficos.xls" in previos attachment give some error messages (Not in 4.2 version, only en 4.3 (LibreOfficeDev_4.3.0.0.beta1_Win_x86). I tried in two diferents PCs. LO gave me two differents error messages: one previosly shown in an attachement, and this new in "LO-perhapsOtherBug.jpg" attachnment Gitzu: so let's consider this tracker as the bug n°1 (False positive from Avast). Feel free to contact Avast about it. For the second one, please create a new bugtracker. |
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Created attachment 99637 [details] The screen capture with the error Problem description: Steps to reproduce: Install LibreOfficeDev_4.3.0.0.beta1_Win_x86.msi Doble click to "C:\Program Files\LibreOfficeDev 4\program\soffice.exe" or simply call to direct access Current behavior: The messsage basegfxlo.dll is missing and program can't start. Expected behavior: LibreOficce start at doble click in direct access. Operating System: Windows 7 Version: 4.3.0.0.beta1 Last worked in: 4.2.4.2 release