Bug 80789

Summary:	UI: Crash of loimpress freezes application without further information for user
Product:	LibreOffice	Reporter:	Stefan Weil <libreoffice>
Component:	Presentation	Assignee:	Not Assigned <libreoffice-bugs>
Status:	NEW ---	QA Contact:
Severity:	enhancement
Priority:	high	CC:	libreoffice, reisi007, serval2412, tlillqvist
Version:	4.2.5.2 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
i915 platform:		i915 features:

Description Stefan Weil 2014-07-02 06:51:59 UTC

The current versions of LO have a bug which results in an application crash when certain files are opened. This was reported here:
https://bugs.freedesktop.org/show_bug.cgi?id=80771.

While Linux users can see that there was an application crash (SIGSEGV), Windows users only notice that LibreOffice "freezes". It is no longer possible to close the application normally. Users have to kill it with the task manager. The test was done with 64 bit Windows 8.1.

Bugs like the one which triggered this report (which will be fixed in the next releases) can also occur in future versions of LibreOffice. They should be handled in a better way: the user must be noticed that there is a problem with the software. Ideally it should be possible to file a crash report. A minimum solution could show a dialog box and allow termination of LibreOffice.

Comment 1 Julien Nabet 2014-07-02 07:24:58 UTC

Tor: thought you might be interested in this one.

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