Bug 83774

Summary: installation
Product: LibreOffice Reporter: serge35 <serge.leaute>
Component: InstallationAssignee: Not Assigned <libreoffice-bugs>
Status: NEEDINFO --- QA Contact:
Severity: normal    
Priority: medium CC: qubit
Version: 4.2.6.2 release   
Hardware: Other   
OS: Windows (All)   
Whiteboard: BSA
i915 platform: i915 features:

Description serge35 2014-09-11 16:12:21 UTC
Problem description: 

Steps to reproduce:
1. ....
2. ....
3. ....

Current behavior:

Expected behavior:


on Vista I go :
LibreOffice_4.2.6-secfix_Win_x86.msi

and a window Installer is open
with the detail of option installation

I click to OK the windows is close and Libre office is not installed

I have windows installer version 4.5.6002.18005

Thank you
              
Operating System: Windows (other)
Version: 4.2.6.2 release
Comment 1 Adolfo Jayme 2014-09-12 06:46:17 UTC
(This has nothing to do with the BASIC component.)
Comment 2 Robinson Tryon (qubit) 2014-09-29 00:53:41 UTC
(In reply to comment #0)
> on Vista I go :
> LibreOffice_4.2.6-secfix_Win_x86.msi
> 
> and a window Installer is open
> with the detail of option installation
> 
> I click to OK the windows is close and Libre office is not installed

Hi Serge,
I'm not sure what issue you ran into with 4.2.6-secfix, but I wanted to let you know that we've got a new version 4.3.2 released:
https://www.libreoffice.org/download/

Please try out this new installer and see if it works on your Vista machine. If it doesn't, and if you've already installed LibreOffice on the machine, try resetting your user profile first, then running the installer again. See instructions here:
https://wiki.documentfoundation.org/UserProfile

If none of that works, please change the bug status back to 'UNCONFIRMED'.

Thanks!

Status -> NEEDINFO

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