| Summary: | Exiting LibreOffice crashes showing "The memory could not be "read"" error | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Kevin Suo <suokunlong> |
| Component: | Spreadsheet | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED WORKSFORME | QA Contact: | |
| Severity: | minor | ||
| Priority: | medium | CC: | mariosv, mst.fdo, serval2412, suokunlong |
| Version: | 4.2.3.1 rc | ||
| Hardware: | x86 (IA32) | ||
| OS: | Windows (All) | ||
| See Also: |
https://bugs.freedesktop.org/show_bug.cgi?id=81468 https://bugs.freedesktop.org/show_bug.cgi?id=70154 |
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| Whiteboard: | |||
| i915 platform: | i915 features: | ||
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Description
Kevin Suo
2014-09-25 09:50:04 UTC
If you could not reproduce, please try some more times. For me I reproduce 9 times in 10. Hi Kevin, have you tried resetting user profile? https://wiki.documentfoundation.org/UserProfile Following mariosv's comment, put it NEEDINFO. (In reply to m.a.riosv from comment #2) > Hi Kevin, have you tried resetting user profile? Yes I did. It was a fresh profile. Considering the fact that the bugs in cc of this one are quite similar, I think there's a real problem here. Would it be possible you retrieve a backtrace by following this link? https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace i can't reproduce the crash with current master CoE thoughts my system: Windows XP SP3, never crashes, no virus protection, totally clean LO rarely crashes, except in this instance almost always: + LO is not running + double-click any text or spreadsheet or CSV document via any file explorer + do some work on opened file or not + click on right top [X] or on [File], [Exit] and get the memory crash I spent hours trying all kinds of things to prevent this but the only (most of the time) is: + before I close LO I close the document + I click once or twice in a blank area of the application list / menu on the green left side of the screen + I wait about a second + then I close via the [X] or [File], [Exit] and LO quits without the crash I have used this technique for weeks with very few problems (In reply to Doctor Donut from comment #7) > CoE thoughts > my system: Windows XP SP3, never crashes, no virus protection, totally clean With which LO version? (Last stable one is now 4.3.4) (In reply to Julien Nabet from comment #5) I don't use Windows XP anymore, so I am not able to test this issue any more. @Doctor Donut: Maybe you can try to prepare a backtrace (if you can reproduce this issue with the latest 4.3.4 version)? LO 4.3.4
I should have tested this version and the previous one.
Before that I got memory crashes all the time on LO exit.
However, I just tried 4.3.4 a lot and I can't crash it.
Well, maybe I should have brought up my "circumvention" a year ago when the problem was happening a lot.
> With which LO version?
> (Last stable one is now 4.3.4)
So let's put this one to WFM. If someone can reproduce it with last stable LO version (4.3.4), please don't hesitate to reopen this tracker. |
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