Bug 84337

Summary: PDF: Opened PDF files are displayed with bugs
Product: LibreOffice Reporter: Igor <npsd-ever>
Component: DrawingAssignee: Not Assigned <libreoffice-bugs>
Status: NEW --- QA Contact:
Severity: major    
Priority: medium CC: qubit
Version: 4.2.6.3 release   
Hardware: x86-64 (AMD64)   
OS: Linux (All)   
Whiteboard:
i915 platform: i915 features:
Attachments: Screenshot which explains it all
Screenshot - 26.09.2014 - 15:29:09.png

Description Igor 2014-09-25 21:59:39 UTC
Created attachment 106877 [details]
Screenshot which explains it all

Xubuntu 14.04, LibreOffice 4.2.6.3, Build ID: 420m0(Build:3)

Writer, when PDF file is opened, displays its content in quite a weird way - like some pages are damaged. Though Document Viewer have no such problem with the same file. Attached PNG file contains screenshot which explains it very clearly. At the right side of the image is a Document Viewer showng exactly the same place in PDF as Writer does.
Comment 1 Robinson Tryon (qubit) 2014-09-25 22:59:02 UTC
(In reply to comment #0)
> Writer, when PDF file is opened, displays its content in quite a weird way -
> like some pages are damaged.

Updating Summary.
Updating Component -> Drawing.

> LibreOffice 4.2.6.3

Are you sure about that version #? I don't think we ever made a 4.2.6.3 build...
https://wiki.documentfoundation.org/ReleasePlan/4.2#4.2.6_release


> Attached PNG file contains screenshot which explains it
> very clearly. At the right side of the image is a Document Viewer showng
> exactly the same place in PDF as Writer does.

It's possible that there's something in this particular PDF file that Draw can't currently render properly. Could you please upload a copy of the file, or (if it's too large for Bugzilla), provide a URL where it may be found?

Thanks!
Comment 2 Igor 2014-09-26 11:50:39 UTC
Created attachment 106919 [details]
Screenshot - 26.09.2014 - 15:29:09.png

Yes, as strange as it may seem, version i mentioned was displayed in Help -> About LibreOffice menu, see attached screenshot. Turned out that PDF file is indeed too large for mail server, so here's the link i got it from: http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-z87%28h87%29m-hd3_e.pdf

26.09.2014, 01:59, "bugzilla-daemon@freedesktop.org" <bugzilla-daemon@freedesktop.org>:
> Robinson Tryon (qubit) changed bug 84337
>
> What Removed Added
>
> Status UNCONFIRMED NEEDINFO
>
> CC   qubit@runcibility.com
>
> Component Writer Drawing
>
> Ever confirmed   1
>
> Comment # 1 on bug 84337 from Robinson Tryon (qubit)
>
> (In reply to comment #0) > Writer, when PDF file is opened, displays its content in quite a weird way - > like some pages are damaged. Updating Summary. Updating Component -> Drawing. > LibreOffice 4.2.6.3 Are you sure about that version #? I don't think we ever made a 4.2.6.3 build... https://wiki.documentfoundation.org/ReleasePlan/4.2#4.2.6_release > Attached PNG file contains screenshot which explains it > very clearly. At the right side of the image is a Document Viewer showng > exactly the same place in PDF as Writer does. It's possible that there's something in this particular PDF file that Draw can't currently render properly. Could you please upload a copy of the file, or (if it's too large for Bugzilla), provide a URL where it may be found? Thanks!
>
> ----------------------------------------
> You are receiving this mail because:
>
> * You reported the bug.
Comment 3 Adolfo Jayme 2014-09-26 19:00:47 UTC
(In reply to comment #1)
> > LibreOffice 4.2.6.3
> 
> Are you sure about that version #? I don't think we ever made a 4.2.6.3
> build...

Yes we did, it was the "secfix" version...
Comment 4 Igor 2014-09-27 01:09:52 UTC
IIRC, i installed it using Ubuntu Software Center... 

26.09.2014, 22:00, "bugzilla-daemon@freedesktop.org" <bugzilla-daemon@freedesktop.org>:
> Adolfo Jayme changed bug 84337
>
> What Removed Added
>
> Status NEEDINFO UNCONFIRMED
>
> Ever confirmed 1
>
> Comment # 3 on bug 84337 from Adolfo Jayme
>
> (In reply to comment #1) > > LibreOffice 4.2.6.3 > > Are you sure about that version #? I don't think we ever made a 4.2.6.3 > build... Yes we did, it was the "secfix" version...
>
> ----------------------------------------
> You are receiving this mail because:
>
> * You reported the bug.
Comment 5 Igor 2014-09-27 01:14:19 UTC
I may also add that i tested it with three more different PDF files from different sources, and the bug was there in all cases. It seems that text is displayed correctly, but when it gets to image area in the file, it happens.
Comment 6 Robinson Tryon (qubit) 2014-09-28 09:20:01 UTC
CONFIRMED in LO 4.3.2.2 + Ubuntu 14.04

(In reply to comment #0)
> Created attachment 106877 [details]
> Screenshot which explains it all
>
> Writer, when PDF file is opened, displays its content in quite a weird way -
> like some pages are damaged. Though Document Viewer have no such problem
> with the same file. Attached PNG file contains screenshot which explains it
> very clearly. At the right side of the image is a Document Viewer showng
> exactly the same place in PDF as Writer does.

Testing with file http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-z87%28h87%29m-hd3_e.pdf

Opening the file in Draw confirms the bug. Pages 7-11 (among others) all show these out-of-place grids of icons.

Testing the same file in Evince 3.10.3 shows no out-of-place grids of icons.

(In reply to comment #5)
> I may also add that i tested it with three more different PDF files from
> different sources, and the bug was there in all cases. It seems that text is
> displayed correctly, but when it gets to image area in the file, it happens.

No grids of icons are shown when I open this PDF in LibreOffice:
http://manuals.info.apple.com/en_US/mac_pro_late-2013_gs.pdf

Igor: If you find more PDFs that demonstrate very similar problems, especially PDFs from different sources, please attach/link to them from this bug report.

Thanks!
Comment 7 Igor 2014-09-29 04:39:16 UTC
More files:

http://dlcdnet.asus.com/pub/ASUS/mb/sock370/815e/cusl2-ls/e660_ls99.pdf - when i'm trying to open this one with Writer, it requests the password, which turned to be empty. Neither Firefox nor Document Viewer didn't ask for one.

http://download.support.xerox.com/pub/docs/6128MFP/userdocs/any-os/en/user_guide_en.pdf 

ftp://ftp.atari.com/manuals/pc/neverwinter_nights_2_mask_of_the_betrayer/NWN2_MoTB_Manual.pdf
Comment 8 Robinson Tryon (qubit) 2014-09-29 16:51:10 UTC
Correct version -> 4.6.2.3

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