Bug 84849

Summary:	Windows XP Saved .doc file as 97/2000/XP/2003. Occasionally corrupted - Message Not WinWord 97
Product:	LibreOffice	Reporter:	Ken Berry <brendaberry64>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	NEEDINFO ---	QA Contact:
Severity:	major
Priority:	medium	CC:	jmadero.dev
Version:	4.2.6.3 release
Hardware:	x86 (IA32)
OS:	Windows (All)
Whiteboard:
i915 platform:		i915 features:

Description Ken Berry 2014-10-09 19:15:56 UTC

Windows XP, version 4.2.6.3, .doc file saved as 97/2000/XP/2003.

Writer occasionally corrupts - trying to open reveals a message that "This is not a WinWord 97 file". No success opening with other modalities. TextViewer cannot open, but recognizes the file as a WinWord 2.0 file, but converter has no effect. My .bak file is ok, but tedious importing. I have an UPS, but have encountered no power problems. I am experimenting with whether I am saving, and then exiting, without closing first, but I try to be careful about that.

Comment 1 Joel Madero 2014-10-10 04:22:53 UTC

This is just not enough information for us to do anything. We need clear reproducible steps. I know it's frustrating with these kinds of issues but there is really nothing we can do with this info. Marking as NEEDINFO.

You might want to reset your profile: https://wiki.documentfoundation.org/UserProfile

If you can provide clear steps, please set to UNCONFIRMED. Providing a sample file also would be needed.

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