Bug 86900

Summary: Libre Office crashes on startup under OSX (10.9.5)
Product: LibreOffice Reporter: jonaslaugs
Component: LibreofficeAssignee: Not Assigned <libreoffice-bugs>
Status: NEEDINFO --- QA Contact:
Severity: critical    
Priority: medium CC: iplaw67
Version: 4.3.4.1 release   
Hardware: x86-64 (AMD64)   
OS: Mac OS X (All)   
Whiteboard:
i915 platform: i915 features:
Attachments: OSX Crash Details

Description jonaslaugs 2014-12-01 11:13:46 UTC
Created attachment 110292 [details]
OSX Crash Details

I'm running LO 3.4.3 at the moment and 4.3.4 and 4.2.7 both crash at startup. Deleting the Libre Office folder in library for a fresh start doesn't help. Didn't find any .plists. I'll attach the OSX error thingeby.

Pretty annyong, but 3.4.3 works fine so …
Comment 1 Alex Thurgood 2014-12-01 14:06:47 UTC
Can not reproduce with LO 4341 on OSX 10.10.1
Comment 2 Alex Thurgood 2014-12-01 14:09:16 UTC
Are you running :

- 3rd party window tiling software ?
- assistive technology software or devices that use this API ?

Do you have Java 6 from Apple installed ?

setting to needinfo
Comment 3 jonaslaugs 2014-12-01 14:22:36 UTC
> - 3rd party window tiling software ?
> - assistive technology software or devices that use this API ?

Not that I know of. I do have BetterTouchTool but I don't use  it (no autostart) and it doesn't seem to work anymore, needs update, yaddayadda) How can I check that? I didn't find anything in Sysprefs > Assistant Technology (I'm on a German Mac, so I'm not sure of the Englisch wordings). Alfred? XtraFinder?


> Do you have Java 6 from Apple installed ?

I seem to have Java 7(?).
Comment 4 Alex Thurgood 2014-12-01 20:43:51 UTC
You need Apple Java 6 for OSX too, please see bug 74877
Comment 5 Alex Thurgood 2014-12-01 20:47:51 UTC
The BetterTouchTool is/was also believed to cause problems in the past on OSX with previous versions of LO
Comment 6 Alex Thurgood 2014-12-01 20:49:21 UTC
Also try removing/renaming your LO user profile folder in Library Support and restarting LO after installing Java 6
Comment 7 jonaslaugs 2014-12-02 15:43:52 UTC
Do I need to uninstall Java 7 to get Java 6? I tried this* and it installed without problems but Java SysPrefs still say 1.7 and LO is still crashing (I deleted the LO office in Library after installing Java 6).

* https://support.apple.com/kb/dl1572

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