Bug 90052

Summary: Syntax Error: Unknown character collection 'PDFAUTOCAD-Indentity0'
Product: poppler Reporter: Louise <louise.matthews>
Component: generalAssignee: poppler-bugs <poppler-bugs>
Status: RESOLVED WORKSFORME QA Contact:
Severity: normal    
Priority: medium    
Version: unspecified   
Hardware: Other   
OS: Linux (All)   
Whiteboard:
i915 platform: i915 features:
Attachments: Example file producing the error.
Screen shot of pdffonts output

Description Louise 2015-04-16 12:07:14 UTC
Created attachment 115120 [details]
Example file producing the error.

When trying to print a pdf file through CUPS, it is showing an error, although completing and nothing is printing off.
Running pdffonts on the file is showing the same error:
Syntax Error: Unknown character collection 'PDFAUTOCAD-Indentity0'

The file is being created by a tool called vTool, which converts and AutoCAD drawing to PDF.

The versions of rpms on this install are as follows...

poppler-0.22.5-6.el7.x86_64
poppler-data-0.4.6-3.el7.noarch
ghostscript-9.07-16.el7.x86_64
ghostscript-fonts-5.50-32.el7.noarch
cups-filters-1.0.35-15.el7.x86_64
cups-1.6.3-14.el7.x86_64

I have attached an example pdf with this issue.  I believe the issue is on page 3 of the document (I could be wrong).  I have also attached a screen shot of the error when running pdffonts

Many thanks
Comment 1 Louise 2015-04-16 12:08:02 UTC
Created attachment 115121 [details]
Screen shot of pdffonts output
Comment 2 Albert Astals Cid 2015-04-16 21:26:05 UTC
Does okular or evince show the thing properly?
Comment 3 Louise 2015-05-06 08:47:13 UTC
Hi, We don't use either of those i'm afraid.

In the meantime, I have discovered that if I run pdftops and pstopdf on the file, this will then print, although with the older version of CUPS driver, the margins are incorrect.
Comment 4 Albert Astals Cid 2017-01-16 16:58:38 UTC
The error seems to be gone for me

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