Bug 90294

Summary:	"systemctl start php5-fpm.service" failes due to timeout of systemd-tty-ask-password-agent
Product:	systemd	Reporter:	Alexander Löhner <systemd>
Component:	general	Assignee:	systemd-bugs
Status:	RESOLVED NOTOURBUG	QA Contact:	systemd-bugs
Severity:	major
Priority:	medium
Version:	unspecified
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
Whiteboard:
i915 platform:		i915 features:

Description Alexander Löhner 2015-05-04 07:37:39 UTC

I've recently upgraded my Ubuntu box from 14.04 to 15.04 where systemd is now used as the default.

Unfortunatly starting or restarting of service php5-fpm doesn't work. It hangs 3 minutes and then it gets a timeout.

This seems to be caused by a process "/bin/systemd-tty-ask-password-agent --watch" which was called by "systemctl start php5-fpm.service".

It seems to wait for user input, but there is nothing to submit such an input.

Following the outputs of various things in cronological order:


~ $ ps auxwww --forest
   -> http://pastebin.com/LkbmNtKi

~ $ systemctl list-jobs
~ $ systemctl show
   -> http://pastebin.com/WaUGmnMV

~ $ systemctl start php5-fpm.service
Job for php5-fpm.service failed. See "systemctl status php5-fpm.service" and "journalctl -xe" for details.
~ $ 

during the command above runs, I've also created some output:
~ $ ps auxwww --forest
~ $ systemctl list-jobs
~ $ systemctl show
   -> http://pastebin.com/kxzhNTLT

After 3 minutes the start failed with a timeout and then:

~ $ systemctl status php5-fpm.service
~ $ systemctl list-jobs
~ $ systemctl show
~ $ lsb_release -a
~ $ dpkg -l | grep ii | grep systemd
~ $ ps aux | grep -i systemd
  -> http://pastebin.com/eCgb4Y0W


If you need further information, please let me know.

Comment 1 Zbigniew Jedrzejewski-Szmek 2015-05-04 12:41:38 UTC

Hi,

based on the logs, systemd (PID 1) is already starting the service:

Mai 04 08:40:47 alex-laptop systemd[1]: Starting The PHP FastCGI Process Manager...

1931 php5-fpm.service start running

This means that the authentication phase is already done, and the job is running.

/bin/systemd-tty-ask-password-agent and /usr/bin/pkttyagent are left over from the authorization phase and aren't really important.

So the fact that php5-fpm.service is not starting has something to do with the way this service is written. Please file a bug against your distribution (Ubuntu), and the package that contains that service.

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