| Summary: | mobile surfstick can't connect | ||
|---|---|---|---|
| Product: | ModemManager | Reporter: | schweineschwarte |
| Component: | general | Assignee: | ModemManager bug user <modemmanager> |
| Status: | RESOLVED NOTOURBUG | QA Contact: | |
| Severity: | normal | ||
| Priority: | medium | ||
| Version: | 1.4 | ||
| Hardware: | Other | ||
| OS: | All | ||
| Whiteboard: | |||
| i915 platform: | i915 features: | ||
| Attachments: | output of "journalctl -f" | ||
|
Description
schweineschwarte
2016-03-12 20:19:47 UTC
Looks like the connection is failing because NM asks for IPv4+IPv6 and the modem exposes IPv4 support only: "Connection requested both IPv4 and IPv6 but dual-stack addressing is unsupported by the modem." Can you try to re-create the connection settings from scratch in NM? Or, can you edit your connection settings so that IPv6 is disabled? After all, this may not be a ModemManager problem, should've read the log before asking you to move the bug from NM bugzilla to MM bugzilla, sorry for that :/ Hello, "Or, can you edit your connection settings so that IPv6 is disabled?" I have done this in the past. ;) So I wrote: »The message "Connection requested both IPv4 and IPv6 but dual-stack addressing is unsupported by the modem." says it gives a problem with dual-stack addressing, so I deactivate IPv6, but now "journalctl -f" throws: "Mär 10 17:46:35 linux-f9t1 NetworkManager[1581]: <warn> (ttyUSB2): Failed to connect 'AldiTalk/MedionMobile': Connection requested IPv4 but IPv4 is unsuported by the modem." But that can't be right.« (In reply to schweineschwarte from comment #2) > Hello, > "Or, can you edit your connection settings so that IPv6 is disabled?" > > I have done this in the past. ;) > So I wrote: > »The message "Connection requested both IPv4 and IPv6 but dual-stack > addressing is unsupported by the modem." says it gives a problem with > dual-stack addressing, so I deactivate IPv6, but now "journalctl -f" throws: > "Mär 10 17:46:35 linux-f9t1 NetworkManager[1581]: <warn> (ttyUSB2): Failed > to connect 'AldiTalk/MedionMobile': Connection requested IPv4 but IPv4 is > unsuported by the modem." > But that can't be right.« Ok, then we need MM debug logs to see what MM is doing... https://www.freedesktop.org/wiki/Software/ModemManager/Debugging/ ModemManager-Log: https://0bin.net/paste/+iKGBY4kwZH9GoEU#Iim8tBABCkfbT5tNtb2KJ+9NclOGIdl6qjvpXJKwbkZ Networkmanager-Log: https://0bin.net/paste/DSD32FbEhhgerdyv#hpxDS47vuuGPkXlJryS5mcIn04KVf9yv8wQn1td1DgJ Modeminformations: https://0bin.net/paste/cYip0EVxa1S4IYNL#Ul04-5XffrYBllNdXj0y7cEBs2kn+3Sys/v4kdlNHYy Changes: ModemManager_log: - delete PIN from SIM - delete Telephonnumber from SMS - delete SMS-Content Modeminfo: - info was created, after the modem was replugged The pastes are available for only one month! (In reply to schweineschwarte from comment #5) > The pastes are available for only one month! Why? Attaching the logs to the bugreport directly is preferable, so that they can be kept as reference forever. (In reply to schweineschwarte from comment #4) > ModemManager-Log: > https://0bin.net/paste/ > +iKGBY4kwZH9GoEU#Iim8tBABCkfbT5tNtb2KJ+9NclOGIdl6qjvpXJKwbkZ > > Networkmanager-Log: > https://0bin.net/paste/ > DSD32FbEhhgerdyv#hpxDS47vuuGPkXlJryS5mcIn04KVf9yv8wQn1td1DgJ > > Modeminformations: > https://0bin.net/paste/cYip0EVxa1S4IYNL#Ul04-5XffrYBllNdXj0y7cEBs2kn+3Sys/ > v4kdlNHYy > > Changes: > ModemManager_log: > - delete PIN from SIM > - delete Telephonnumber from SMS > - delete SMS-Content > Modeminfo: > - info was created, after the modem was replugged I see no connection attempt being made in the ModemManager logs; could you try to do that? Well, I have to try it, but then comes the message: "Modem (ttyUSB2) Das Modem kann nicht initialisiert werden." (The modem can't initialized.) After, I stopped the record. When should I stopped the record else? > Why? Attaching the logs to the bugreport directly is preferable, so that they can be kept as reference forever.
The log-record contains some sensitive informations. If I forget to black some sensitive information these don't live forever at the internet.
Ok, it looks like you're affected by the issue fixed here: https://cgit.freedesktop.org/NetworkManager/NetworkManager/commit/?id=eecb4c46cc35c43c12e84e530b3be50374baa792 This commit will be available in NetworkManager 1.2. Meanwhile you can try to fully disable PIN request until you get NM 1.2, something like: $ sudo mmcli -i 0 --pin=XXXX --disable-pin Ok, thank you for your help! Your workaround works fine. :) (In reply to schweineschwarte from comment #11) > Ok, thank you for your help! > Your workaround works fine. :) ;) |
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