Bug 64233 - CONFIGURATION: Clicking the Menu 'Tools Customize' no response
Summary: CONFIGURATION: Clicking the Menu 'Tools Customize' no response
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version: 4.0.3.2 rc
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
QA Contact:
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2013-05-05 08:52 UTC by Samson Yeung
Modified: 2013-09-29 14:51 UTC (History)
3 users (show)

See Also:
i915 platform:
i915 features:


Attachments

Description Samson Yeung 2013-05-05 08:52:48 UTC
Problem description: 
Clicking the Menu 'Tools Customize' no response 

Steps to reproduce:
1. Select Menu 'Tools Customize', Nothing happen
2. Workaround: Right click on the tools bar can called up the dialogue.
3. This problem is not found in 4.0.2 version. Two versions 4.02 and 4.03 have been tested separately on ubuntu 13.04
4. The locale of the system is zh-tw.
5. Even after entering the customize dialogue, the program become very slugglish. You have to wait for every click. However the operation can still be done successfully. 

Current behavior:
'Tools Customize' no response 

Expected behavior:
'Customize' dialogue should pop up

              
Operating System: Ubuntu
Version: 4.0.3.2 rc
Comment 1 Thomas van der Meulen 2013-05-10 09:17:03 UTC
Thank you for your bug report, I can't confirm this bug running LibreOffice 4.0.3.3 on Mac os x 10.8.3. I also can't confirm this bug running LibreOffice 4.0.2.2 on Ubuntu 13.04
Comment 2 ign_christian 2013-05-13 02:44:17 UTC
Not reproducible on LO 4.0.3.3 (Win7 Home Premium 32bit)

Have you update your system from repo & please recheck with LO 4.0.3.3 ?
Comment 3 Samson Yeung 2013-05-13 17:29:07 UTC
於 2013年05月10日 星期五 05:17 下午, bugzilla-daemon@freedesktop.org 提到:
> Thomas van der Meulen <mailto:pje335@hotmail.com> changed bug 64233 
> <https://bugs.freedesktop.org/show_bug.cgi?id=64233>
> What 	Removed 	Added
> CC 		pje335@hotmail.com
>
> *Comment # 1 <https://bugs.freedesktop.org/show_bug.cgi?id=64233#c1> 
> on bug 64233 <https://bugs.freedesktop.org/show_bug.cgi?id=64233> from 
> Thomas van der Meulen <mailto:pje335@hotmail.com> *
> Thank you for your bug report, I can't confirm this bug running LibreOffice
> 4.0.3.3 on Mac os x 10.8.3. I also can't confirm this bug running LibreOffice
> 4.0.2.2 on Ubuntu 13.04
> ------------------------------------------------------------------------
> You are receiving this mail because:
>
>   * You reported the bug.
>
Thank you for your testing. But my report on that bug was tested with 
LibreCalc 4.0.3.2 on Ubuntu 13.04 and this prevails after updated to 
4.03.3.I have tested that  there is no problem if using 4.0.2.2 on 
Ubuntu 13.04 in another computer which is consistent to what you done. 
However, I haven't tried reinstalling the whole stuff including ubuntu. 
Sometimes, it might correct the said problem. However it is too time 
consuming for me now while I still work it around.


regards


Samson
Comment 4 Julien Nabet 2013-05-31 20:13:44 UTC
Samson: could you give it a new after having renamed your LO directory profile (see https://wiki.documentfoundation.org/UserProfile)
Comment 5 Paulo 2013-08-27 12:19:24 UTC
I am experiencing the same problems described since I updated to LibreOffice 4.1. I am running Ubuntu 13.04 and was carefull to remove all previous LibreOfffice components first. I used the ppa:libreoffice/ppa to install LO 4.1
Comment 6 Doctor 2013-09-02 22:47:11 UTC
I also have this problem. The workaround works for me just fine, but it was annoying not being able to click the button in the Menu!

Ubuntu 13.04 running 4.1.1.2
Comment 7 ign_christian 2013-09-03 09:08:45 UTC
Looks like the real bug is in 4.1 & Ubuntu 13.04. Perhaps someone could also confirm that?

@Samson, please answer Julien's question in comment 4
Comment 8 Loz Saunders 2013-09-29 12:46:00 UTC
I can confirm that I am experiencing this behaviour exactly as described in the initial bug report.

LO Version: 4.1.1.2 running on Ubuntu 13.04
Comment 9 Loz Saunders 2013-09-29 12:47:57 UTC
I should add that I tried renaming my profile directory, as per the link in Comment #4. This made no difference.
Comment 10 Thomas van der Meulen 2013-09-29 14:51:04 UTC
set to new - read comment 8


Use of freedesktop.org services, including Bugzilla, is subject to our Code of Conduct. How we collect and use information is described in our Privacy Policy.