Bug 69865 - Firefox Theme header loaded twice in Writer
Summary: Firefox Theme header loaded twice in Writer
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version: 4.1.2.2 rc
Hardware: Other All
: medium normal
Assignee: Not Assigned
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-09-27 00:08 UTC by Pedro
Modified: 2014-11-16 05:08 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


Attachments
Screenshot showing Theme header loaded twice (30.34 KB, image/png)
2013-09-27 00:15 UTC, Pedro
Details
Screenshot of Mendeley toolbar working ok with the theme (24.56 KB, image/jpeg)
2014-11-15 16:52 UTC, Beluga
Details

Description Pedro 2013-09-27 00:08:40 UTC
After installing Mendeley, the Mendeley toolbar installs as the first bar in the UI.
This causes the Firefox Theme to be loaded twice (see image attached to next comment). 

This is not important if the Theme is a single colour or seamless pattern but if it has some logo it will be duplicated.

I believe this bug can occur in any of the Modules/Programs.

This is related to previously reported bug #63837
Comment 1 Pedro 2013-09-27 00:15:43 UTC
Created attachment 86700 [details]
Screenshot showing Theme header loaded twice

Notice the double LibreOffice logo on the top right corner of the interface: the top one showing where it was designed to be and the second "under" the Standard toolbar
Comment 2 foss 2013-09-27 07:47:39 UTC
Pedro, could you please provide a link to the Persona you are using here?
Comment 3 Pedro 2013-09-27 08:28:16 UTC
Foss, it's one of my own themes

https://addons.mozilla.org/en-US/firefox/addon/libreoffice-4-green/
Comment 4 Pedro 2014-03-27 16:08:59 UTC
I provided the info requested back in September 2011(!!!) Why is it still as NEEDINFO?

The bug still occurs on LO 4.3.2.2
Comment 5 Pedro 2014-03-27 16:10:23 UTC
(In reply to comment #4)
> I provided the info requested back in September 2011(!!!)

I meant 2013! On the same day that it was requested!
Comment 6 foss 2014-03-28 12:10:16 UTC
Pedro: simply answer is, because you didn't put the bug back in UNCONFIRMED. Please note: SCREAMING will not increase the speed in which your bug is fixed.

I tested your theme in LO 4.2.2.1 and it works perfectly fine here. I have Mendeley installed. But no Mendeley extension if that was what you meant.

Can you please retry with the latest LO and see if this persists?
Comment 7 Pedro 2014-03-28 13:03:09 UTC
(In reply to comment #6)
> Pedro: simply answer is, because you didn't put the bug back in UNCONFIRMED.
> Please note: SCREAMING will not increase the speed in which your bug is
> fixed.
> 
> I tested your theme in LO 4.2.2.1 and it works perfectly fine here. I have
> Mendeley installed. But no Mendeley extension if that was what you meant.
> 
> Can you please retry with the latest LO and see if this persists?

First: I will not change the status of my own bugs. I was accused before of setting my own bugs to NEW.

Second: I did not scream. In case you don't know, screaming is typing in CAPITALS, which I did not do (I just copied the Status which happens to be in all capitals...)

Third: In Comment 4 I wrote "The bug still occurs on LO 4.3.2.2"

Fourth: If the Mendeley toolbar is not loaded (as shown in the attached screenshot) the bug will not be replicated.
Comment 8 QA Administrators 2014-10-05 23:05:31 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 9 QA Administrators 2014-11-02 16:42:56 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO
Comment 10 Pedro 2014-11-02 18:58:12 UTC
I answered to all questions on the same day they were asked. If you still want to close this, I don't really care.
Comment 11 Beluga 2014-11-15 16:52:48 UTC
Created attachment 109527 [details]
Screenshot of Mendeley toolbar working ok with the theme

Downloaded and installed Mendeley desktop http://www.mendeley.com/dashboard/
Mendeley Desktop - Tools - Install LibreOffice plugin.
Installed your theme.
Works fine without doubling.

Win 7 64-bit 4.3.4.1
Comment 12 Beluga 2014-11-15 17:15:13 UTC
(In reply to Beluga from comment #11)
> Created attachment 109527 [details]
> Screenshot of Mendeley toolbar working ok with the theme
> 
> Downloaded and installed Mendeley desktop http://www.mendeley.com/dashboard/
> Mendeley Desktop - Tools - Install LibreOffice plugin.
> Installed your theme.
> Works fine without doubling.
> 
> Win 7 64-bit 4.3.4.1

I take that back - there is doubling, but quite inconsistently. I only seem to be getting it in Calc and Math. Yet, is this "our bug"?
Comment 13 Pedro 2014-11-15 19:40:07 UTC
(In reply to Beluga from comment #12)

> I take that back - there is doubling, but quite inconsistently. I only seem
> to be getting it in Calc and Math. Yet, is this "our bug"?

Yes, it is not related to Mendeley. It just shows on Writer (and possibly other LO modules) when some toolbar configuration occurs (on Math it occurs even without any other toolbar).

This is a particular case of bug #63837 as mentioned on the first comment.

In any case if you have confirmed that the bug exists you can switch the status to NEW
Comment 14 Beluga 2014-11-16 05:08:05 UTC
Ok let's set to NEW and hope for the best.


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