Bug 76339 - General error input/output for Microsoft Publisher file on Mac
Summary: General error input/output for Microsoft Publisher file on Mac
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Libreoffice (show other bugs)
Version: 4.2.2.1 release
Hardware: Other Mac OS X (All)
: medium normal
Assignee: Not Assigned
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-03-18 22:33 UTC by Dave
Modified: 2014-11-02 16:43 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


Attachments

Description Dave 2014-03-18 22:33:46 UTC
Just downloaded LibreOffice_4.2.2_MacOS_x86-64.dmg to see if I could open a Microsoft Publisher (unknown version) file.

First two attempts resulted in a General error input/output message.

Third time worked.
Comment 1 Julien Nabet 2014-03-21 23:44:50 UTC
Could you attach the file so we can try to reproduce this?
(keep in mind that every attachment is public so if you have private/confidential part in it, remove it first)
Comment 2 Dave 2014-03-23 22:10:44 UTC
?Hi Julien


It's not my file, so I can't send it on. Do you want me to try again at this end and see if the error repeats?


Cheers,


Dave

________________________________
From: bugzilla-daemon@freedesktop.org <bugzilla-daemon@freedesktop.org>
Sent: Saturday, 22 March 2014 9:44 AM
To: David Walter
Subject: [Bug 76339] General error input/output for Microsoft Publisher file on Mac

Julien Nabet<mailto:serval2412@yahoo.fr> changed bug 76339<https://bugs.freedesktop.org/show_bug.cgi?id=76339>
What    Removed Added
Status  UNCONFIRMED     NEEDINFO
CC              serval2412@yahoo.fr
Ever confirmed          1

Comment # 1<https://bugs.freedesktop.org/show_bug.cgi?id=76339#c1> on bug 76339<https://bugs.freedesktop.org/show_bug.cgi?id=76339> from Julien Nabet<mailto:serval2412@yahoo.fr>

Could you attach the file so we can try to reproduce this?
(keep in mind that every attachment is public so if you have
private/confidential part in it, remove it first)

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Comment 3 Julien Nabet 2014-03-24 06:29:35 UTC
Dave: please don't answer directly from your emailer but from this link:
https://bugs.freedesktop.org/show_bug.cgi?id=76339#add_comment

Then, you can give it a new try after having renamed your LO directory profile (https://wiki.documentfoundation.org/UserProfile#Mac_OS_X)
Comment 4 QA Administrators 2014-10-05 23:05:35 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 5 QA Administrators 2014-11-02 16:43:02 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO


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